Manager, Customer Partnerships

Midwest Startups; City of Plattsburgh (NY); Hybrid; USD 63,000 - 94,000; Full time

Benefits offered by this job

Hybrid Work schedule

Team events and recognition programs

Volunteer opportunities

Monthly IT stipend

Casual dress code

On-demand pay options

Health insurance and 401k

Job summary

Parts Town is seeking a Partnership Manager (PARTersnhip Builder) to develop and maintain customer relationships and lead sales and marketing activities. You will craft business plans to maximize profitable growth and collaborate across teams to drive new opportunities.

You should be a self-sufficient, motivated sales professional willing to travel up to 20% and demonstrate strong communication, presentation, and analytical abilities. The role emphasizes a people-centric approach.

Qualifications

• Strong sales and account management mindset.
• Comfort with travel and field engagement.

Responsibilities

• Develop and maintain relationships with customers through account management, sales and marketing activities.
• Create business plans to maximize profitable growth and coordinate with marketing.
• Build relationships across organizations, set priorities and follow through on commitments, showing creativity and initiative.
• Exceed annual goals through strategic planning and partner development.
• Collaborate with marketing and customer service to maximize initiatives and tools.

Job description

Description

Position at Parts Town

Manager, Customer Partnerships

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat –

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

The Partnership Manager (Internally known as PARTersnhip Builder) is responsible for developing and maintaining relationships with customers through account infiltration, sales and marketing activities. Achieving goals by creating a business plan to maximize profitable growth, building communication and other tools with marketing to increase sales all while creating new business opportunities. You will build strong relationships across organizations, set priorities and follow through on commitments while demonstrating creativity, innovation, and initiative.

A Typical Day

• Strategically meet and exceed annual goals through development of business plans in order to maximize profitability.
• Manage & grow a book of key chain restaurant partners and their franchise networks through new business prospecting, exceptional relationship development, and ambitious strategies.
• Build in-depth knowledge of national restaurant accounts, their kitchen equipment, and industry trends.
• Cultivate a network of influential contacts to achieve sales objectives
• Work collaboratively with marketing and customer service teams to maximize initiatives by sharing knowledge and developing proactive tools

To Land This Opportunity

• You’re a self-sufficient and highly motivated sales professional
• You’re a road warrior and enjoy traveling up to 20% of the time
• You have the results to back up your success in account management and new business development
• Your communication, presentation and analytical skills are legendary
• You’re a definite “People Person”
• Bonus points for any knowledge or experience in Supply Chain, Finance and/or Marketing!

About Your Future Team

Our team is serious about team lunches and decorating desks to celebrate birthdays & milestone anniversaries. Start thinking about what you’ll bring to your first potluck at Parts Town!

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated.

The salary range for this role is $63,236.25– 94,466.90 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit‑sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.