Business Development Specialist

Parts Town; Parc (NY); Hybrid; USD 55,000 - 74,000; Full time

Benefits offered by this job

Parts Town Pride

Hybrid Work schedule

Quarterly profit-sharing bonus

Team member appreciation events

Job summary

Parts Town is seeking a Business Development Specialist to find, develop, and maintain relationships with restaurant chain customers. You will make a high volume of outbound calls, learn customer challenges, and craft sales solutions to close opportunities.

The role emphasizes proactive outreach, partnerships, and delivering outstanding customer service. You will work in a hybrid environment with a culture that rewards initiative, growth, and teamwork.

Qualifications

• 1-3 years in inside sales, business development, or account management.
• Excellent Excel and MS Office skills.
• Proactive, organized, and able to follow through.
• Strong communication and relationship-building abilities in English.

Responsibilities

• Place a high volume of outbound calls to new and existing customers.
• Identify and cultivate new partnerships with Chain Customers.
• Build knowledge of food service and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline nationwide.
• Document activities in Salesforce CRM and provide timely reporting.
• Research accounts to understand business needs and how Parts Town can help.

Skills

Communication skills

English proficiency

Prospecting

Tools

Excel

Microsoft Office

Salesforce

Job description

Business Development Specialist

See What We're All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

Perks

• Parts Town Pride - check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance

The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with Restaurant Chain Customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up.

A Typical Day

• Place a high volume of outbound calls (40+) to new and existing customers.
• Identify, cultivate, and build new customer partnerships with Chain Customers by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
• Build in-depth knowledge of food service and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).

To Land This Opportunity

• You have 1-3 years of experience in an inside sales business development, customer development or account management role.
• You have experience using Excel & Microsoft Office
• You are passionate about building something new and solving problems.
• You enjoy meeting new people and have the drive to build long-standing partnerships
• You describe yourself as proactive and organized - taking initiative and following through are a must.
• You are resilient - you see rejection as an exciting challenge.
• You have fantastic communication skills & you're proficient in English (verbal and written).

About Your Future Team

Our team is serious about team lunches and decorating desks to celebrate birthdays & milestone anniversaries. Start thinking about what you'll bring to your first potluck at Parts Town!

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $55,094.88-$74,352.58 annually ($26.48-35.74 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.