Manager, Curation (Onsite)

weedmaps77; Austin (TX); On-site; USD 72,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Life insurance

Job summary

Weedmaps is seeking a Manager of Curation to lead a pod-based team of data entry associates onsite in Austin. You will supervise scheduling, analytics, and SOPs, partner with product and sales to triage requests, and drive continuous process improvements across multiple locations.

You will guide performance, coach team members, and maintain dashboards (Sigma/Tableau) to monitor velocity and quality, ensuring high standards across intake types.

Qualifications

• 2+ years of experience leading or supervising operations, catalog management, or technical support teams.
• 1+ year of workforce management experience (scheduling, coaching, forecasting, and performance tracking).
• Experience maintaining data dashboards (Sigma, Tableau, advanced spreadsheets) and driving process improvements.
• Strong analytical skills with root-cause analysis and problem-solving.
• Foundational understanding of machine learning principles, automated data workflows, and AI-assisted tooling.
• Proven cross-functional skills, especially in triaging sales support requests and communicating needs to product/engineering teams.
• Experience writing, updating, and enforcing standardized operating procedures (SOPs).

Responsibilities

• Maintain and utilize established data dashboards to monitor velocity, analyze performance trends, and execute routine management callouts.
• Oversee case prioritization and workload distribution based on leadership initiatives and client requests, keeping tracking systems updated.
• Maintain, audit, and refresh SOPs and documentation to keep team processes clear and current.
• Act as operational liaison to the product team, triaging tooling suggestions and ensuring updates improve curation efficiency.
• Partner with sales and revenue teams to triage daily client requests and perform root-cause analysis to resolve issues swiftly.
• Maintain quality standards by auditing workflows and standardizing execution across all intake types.
• Guide the team through catalog nuances with clear judgment while maintaining standardized workflow execution.
• Directly supervise an established team of supervisors and data entry associates across geographic pods.
• Lead ongoing recruitment, onboarding, and regular 1:1 performance evaluations.
• Provide ongoing coaching and performance visibility to help bottom performers reach team standards.

Skills

Leadership

Workforce management

Data dashboards

Analytics

SOPs development

Cross-functional collaboration

Root-cause analysis

Coaching

Performance management

Education

BA Degree or equivalent experience

Tools

Sigma

Tableau

Advanced spreadsheets

Job description

Manager, Curation (Onsite - 5 days per week)

Overview:

Curation is the cornerstone of on-platform operations at Weedmaps, responsible for driving data accuracy and maintaining product listings across our platform ecosystem. The Manager of Curation will step into a structured operational framework to maintain execution standards, optimize existing workflows, and maintain a high performing culture. This multi-faceted role focuses on day-to-day data management, cross-functional triage, and coaching a pod-based team of 30+ data entry associates, across multiple locations. Success in this position means driving output within clean, established systems, partnering with cross-functional stakeholders to improve tooling and triage, and closing performance deltas across the team.

The impact you'll make:

• Maintain and utilize established data dashboards (e.g., Sigma, Tableau, operational trackers) to monitor velocity, analyze performance trends, and execute routine management callouts.
• Oversee case prioritization and workload distribution based on leadership initiatives and client requests, keeping tracking systems updated and guiding supervisors on execution.
• Maintain, audit, and continuously refresh Standard Operating Procedures (SOPs) and documentation to keep team processes clear and current.
• Act as the operational liaison to the product team, triaging tooling suggestions, managing data discrepancies, and ensuring new updates actively improve curation efficiency.
• Partner with sales and revenue teams to triage daily client requests, performing root-cause analysis to resolve issues swiftly and prevent upstream repeat issues.
• Maintain quality standards by continuously auditing workflows and standardizing execution across all intake types.
• Guide the team through case-by-case catalog nuances using clear judgment while maintaining standardized workflow execution.
• Directly supervise an established team of exempt supervisor(s) and non-exempt remote and onsite data entry associates organized into geographic pods.
• Lead ongoing recruitment, hiring, onboarding, and regular 1:1 performance evaluations.
• Provide ongoing coaching and performance visibility to help bottom performers reach team standards while retaining valuable domain knowledge.
• Monitor associate capacity and output data to ensure full time utilization and maximize overall team velocity.

What you've accomplished:

• 2+ years of experience leading or supervising operations, catalog management, or technical support teams.
• 1+ year of workforce management experience (scheduling, coaching, forecasting, and performance tracking).
• Demonstrated experience stepping into existing operational environments, maintaining data dashboards (e.g., Sigma, Tableau, advanced spreadsheets), and driving incremental process improvements.
• Strong analytical skills with a focus on root-cause analysis, practical problem-solving, and managing nuanced rule sets.
• Foundational understanding of basic machine learning principles, automated data workflows, and AI-assisted tooling.
• Proven cross-functional skills, specifically in triaging sales support requests and communicating operational needs to product/engineering teams.
• Experience writing, updating, and enforcing standardized operating procedures (SOPs).
• BA Degree or equivalent experience
• Strong planning, analytical and organizational skills

Bonus points:

• Previous cannabis industry experience
• Salesforce experience

The base pay range for this position is $72,100 - $90,773 per year, and a competitive bonus

2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

Why Work at Weedmaps?

Life at Weedmaps means innovation and heart. Come join us if you care about the plant, the people who love it, and are ready to let your talent shine. We foster a bustling and collaborative culture that revolves around an environment that focuses on the benefits of weed, and the community that supports it.

You too can have a hand in shaping the industry's future; ready to roll with us?

See how we've grown-our journey, leadership team, and what's next at Weedmaps.com/corporate

About Weedmaps:

Founded in 2008, we've grown from a small startup to a global