Manager, Crew Qualifications and Compliance (NJUS)

NetJets; Columbus (OH); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) matching

Paid Time Off

Employee Assistance Program

Wellness Program

Job summary

NetJets seeks a Manager, Crew Qualifications and Compliance to lead training compliance activities for pilots and flight attendants. You will guide a team, ensure accurate records, and manage vendor relationships for travel credentials and renewals.

The role emphasizes governance, dashboard monitoring, and cross-functional collaboration to ensure readiness and regulatory alignment across training events.

Qualifications

• Experience leading teams in a fast-paced compliance or operational setting.
• Strong understanding of training compliance, record management and risk monitoring.
• Proven ability to manage vendor relationships, budgets, service expectations and resolution.
• Ability to interpret data, monitor dashboards, identify trends and translate risks into actions.
• Collaborative communicator across multiple training and operations teams.

Responsibilities

• Lead and develop a team supporting training compliance and ensure accountability.
• Monitor workload, capacity, and accuracy to support timely compliance.
• Manage third-party vendor for passport renewals and visa procurement, including budgets.
• Maintain training records compliance with regulatory and company requirements.
• Use dashboards to identify risk, escalate concerns, and drive corrective action.
• Collaborate with Training Management Systems and capacity teams to ensure process efficiency.

Skills

Team Leadership

Compliance Knowledge

Vendor Management

Data Analysis

Cross-functional Collaboration

Attention to Detail

Risk Monitoring

Education

Bachelor's in Aviation Management

Job description

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Manager, Crew Qualifications and Compliance is responsible for leading compliance oversight, process accuracy, and risk management activities that support Pilot and Flight Attendant training operations. This role manages a team of direct reports, partners closely with Training Management Systems and operational capacity leaders, and owns key vendor relationships to ensure training records, documentation, and required travel credentials are accurate, timely, and compliant.

Tasks and Responsibilities

• Lead, coach, and develop a team of direct reports responsible for supporting training compliance activities, ensuring clear expectations, accountability, workload balance, and professional growth.
• Monitor team metrics to assess workload distribution, identify capacity concerns, and balance work across Team Members to support productivity, accuracy, and timely completion of compliance activities.
• Own the relationship with the third-party vendor responsible for Crew Member passport renewals and visa procurement, including vendor performance, service expectations, issue resolution, and budget management.
• Maintain responsibility for training record compliance, ensuring records are accurate, complete, timely, and aligned with applicable regulatory, company, and operational requirements.
• Proactively monitor dashboards, reporting tools, and compliance indicators to identify risk, **escalate** concerns, and drive timely corrective action.
• Partner with the Manager, Training Management Systems; Manager, Operational Capacity; Manager, Crew Capacity; and Training Capacity Manager to ensure process efficiency, accuracy, and consistency across all Pilot and Flight Attendant training events.
• Manage and oversee all training releases and rank changes related to Crew Member currency, ensuring updates are accurate, timely, and aligned with compliance and operational requirements.
• Manage the company 2500-hour pilot flight time restriction for all NJA Pilots, ensuring compliance is monitored, documented, and communicated appropriately.
• Identify opportunities to improve compliance processes, reduce manual effort, strengthen controls, and increase visibility into training readiness and risk areas.
• Support audit readiness and serve as the primary point of contact for all training record-related questions, including internal and external audits, by ensuring documentation, reporting, and compliance processes are maintained and available for review.
• Assist the team with daily operational tasks, providing guidance, support, and issue resolution to ensure timely and accurate completion of compliance-related work.
• Collaborate cross-functionally with operational, training, scheduling, and compliance stakeholders to resolve issues impacting Crew Member training compliance, travel readiness, or training event execution.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Aviation Management or related field

Years of Experience

8-10 years of experience

Core Competencies

Adaptability Collaboration Curiosity Service-Oriented Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• Experience leading teams, managing direct reports, and driving accountability in a fast-paced operational or compliance-focused environment.
• Strong understanding of training compliance, record management, operational processes, and risk monitoring practices.
• Demonstrated ability to manage vendor relationships, budgets, service expectations, and issue resolution.
• Ability to interpret data, monitor dashboards, identify trends, and translate compliance risks into actionable improvements.
• Strong collaboration and communication skills with the ability to partner effectively across multiple operational and training teams.
• High attention to detail, sound judgment, and the ability to manage competing priorities while maintaining accuracy and compliance.

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support