Crew Capacity Specialist, Senior (NJUS)

QS Security Services, LLC; Columbus (OH); Sur place; USD 85 000 - 115 000; Plein temps

Résumé du poste

NetJets Aviation, Inc. in Columbus, OH, seeks a Senior Crew Capacity Specialist to manage daily crewing plans and coordinate with Training Captains and NRFO teams.

You will guide less-experienced colleagues through shadowing, projects, and presentations, while maintaining service quality and compliance. The role requires 2-4 years in Crew Capacity, strong customer service, and the ability to communicate effectively under pressure.

Qualifications

• High School diploma required.
• 2-4 years of Crew Capacity experience.
• Fast-paced environment and multi-tasking ability.

Responsabilités

• Evaluate, plan and execute crewing plans by fleet.
• Build and execute IOE plan with Training Captains.
• Coordinate OCF with NRFO requirements and committee members.
• Plan and execute Captain Proficiency/Check events with FAA examiner when applicable.
• Solicit, review and approve crewmember Tour Slide Requests.
• Ensure internal, contractual and regulatory compliance.

Connaissances

Service-Oriented

Strives For Results

Professional communication

Customer service

Detail oriented

Multi-tasking

Team resource

Problem solving

Formation

High School

Description du poste

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Title: Crew Capacity Specialist, Senior (NJUS)

Company: NetJets Aviation, Inc.

Area of Interest: Flight Operations

Location: Columbus, OH, US, 43219

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Scheduling Crew Capacity Specialist, Senior requires full proficiency in Crew Capacity with limited supervision. This position will be proficient in all areas of Crew Capacity and have a positive impact on the team through their quality, timeliness and effectiveness of their work. The Scheduling Crew Capacity Specialist, Senior will be a resource for colleagues with less experience and can represent Crew Capacity through shadowing, projects and presentations.

Tasks and Responsibilities

• Evaluate, plan and execute the daily-weekly-monthly crewing plan by fleet, identify crewing shortfalls and supplementing shortages with extended day solicitation / processing and other contractual means.
• Build and execute the Initial Operating Experience (IOE) plan and the coordination of this plan with the Training Captains.
• Create and execute the Operational Check Flights (OCF) plan with Non-Routine Flight Operations (NRFO) requirements, the coordination with the NRFO pilots and the substitution reporting to the NetJets and NJASAP NRFO committee members.
• Plan and execute all Captain Proficiency / Competency Checks and coordinate with the Check Airman or FAA authorized examiner when applicable.
• Solicit, review and approve crewmember Tour Slide Requests.
• Ensure that all internal, contractual and regulatory rules are within compliance and other duties as assigned.
• Represent Crew Capacity in new hire pilot and FA presentations
• Serve as a subject matter expert for Crew Capacity and provide solutions to infrequent or irregular issues.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

High School

Certifications and Licenses

Years of Experience

2-4 years of experience

Core Competencies

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• Previous experience in a fast paced, dynamic work environment and the ability to multi-task are crucial to this position
• Previous 2-4 years experience in Crew Capacity
• Ability to communicate in a professional manner in stressful situations
• Strong customer service skills and understanding of how the team integrates with others to accomplish objectives. Must be detail-oriented and persistent with following-through on any job related function or task
• Ability to act as a resource for team members with less experience. Comfortable handling department shadowing.
• Ability to proactively identify challenges and anticipate alternative options
• Understand and convey the NetJets business model and is an advocate for the 20/20 Flight Plan
• Ability to communicate complex technical information including interdependencies within the team and others to ensure full understanding
  

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute through standard elective deferral and catch-up contributions matched by NetJets. Super catch-up contributions are not eligible for the employer match.