Manager, Creative Services

Gildan; Winston-Salem (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Team culture & mentorship

Diversity of colleagues

Mentorship & development

Benefits package

Job summary

Gildan in Winston-Salem, NC is seeking a Manager, Creative Services to lead brand-driven creative across packaging, digital assets, in-store materials, and e-commerce content for U.S. retail brands.

You will own intake, timelines, briefs, and cross-functional alignment with Brand, Product, Packaging Engineering, Photography, and Digital teams while mentoring a team to ensure brand consistency and high-quality output.

Qualifications

• 6+ years in creative management, brand marketing, or omni-channel roles.
• Bachelor's degree required.

Responsibilities

• Manage intake, prioritization, planning, and execution of creative projects across packaging, PDP imagery, digital assets, photography, e-commerce content, and marketing materials.
• Partner with stakeholders to establish timelines, requirements, risks, and deliverables.
• Drive workflows, resource planning, and process improvements to increase efficiency.
• Collaborate with Brand, Product, Packaging Engineering, Photography, and Digital teams to align priorities.
• Lead the creative brief process with clear objectives and milestones.
• Ensure all work adheres to brand guidelines and quality standards across channels.
• Coordinate with external agencies and vendors to support project execution.

Skills

Creative leadership

Brand marketing

Omni-channel

Education

Bachelor's degree

Job description

Who We Are

Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.

Who We Are

Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada. Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The opportunity

The Manager, Creative Services will report to the Lead Manager, Creative Services and will be required to work in our headquarters in Winston-Salem, NC. This position will be responsible for managing the development of brand differentiated creative for consumer-centric packaging, digital assets, in-store efforts, etc. for all U.S. based Gildan Retail brands in all channels.

The role

• Manage the intake, prioritization, planning, and execution of creative projects across packaging, PDP imagery, digital assets, photography, e-commerce content, and marketing materials. Partner with stakeholders to establish timelines, identify requirements, manage project risks, and ensure deliverables are completed on time, within scope, and aligned with business objectives.
• Drive efficient project workflows, resource planning, and workload management. Identify process improvements when applicable, and champion software, tools, processes and best practices that increase team efficiency and visibility.
• Partner with Brand, Product, Packaging Engineering, Photography, and Digital teams to align priorities, communicate project status, and ensure successful execution.
• Lead the project intake and creative brief process, ensuring objectives, deliverables, timelines, and requirements are clearly defined to support effective project execution.
• Ensure all creative work aligns with brand guidelines, marketing objectives, and quality standards across all channels and consumer touchpoints.
• Coordinate with external agencies and vendors to support project execution, manage deliverables, and ensure work meets project requirements and quality expectations.
• Provide day-to-day guidance and support to direct reports, helping prioritize work, solve challenges, and maintain high-quality execution.

The Requirements

• 6+ years in creative management, brand marketing, or omni-channel role.
• Bachelor's degree.

Key Competencies

• Excellent project management and problem solving skills to accomplish goals and manage several key projects/initiatives simultaneously
• Requires strong timeline management abilities in order to meet critical deadlines, as well as strong interpersonal skills and writing skills.
• Ability to evaluate creative and ensure it is brand right
• Excellent communication skills – both verbal and written
• Results-driven
• Keen attention to detail and deadlines
• Strong leadership and influence skills. Demonstrate collaborate first mindset.
• Ability to manage and develop teams/direct reports. Previous people leadership experience preferred.

What’s in it for you?

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

Find your fit with us

We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.