Manager, Corporate Communications — Software

FICO; Northern (KY); Hybrid; USD 82,000 - 129,000; Full time

Job summary

FICO, a leading analytics software company, is seeking a Manager of Corporate Communications to shape software and impact narratives. You’ll drive media strategies, support executive thought leadership, and coordinate with product, legal, and marketing teams to ensure consistent messaging.

You’ll craft press materials, manage media relationships, and guide content across blogs, bylines, and announcements while collaborating with cross-functional stakeholders.

Qualifications

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or related field.
• 5+ years of experience in media relations, public relations, or communications—preferably in B2B tech or financial services.
• Strong writing skills.
• Ability to simplify complex topics and move between technical, business, and consumer narratives.
• Proven media strategy development with integrated media campaigns.
• Confidence tailoring strategies by audience for B2B and B2C.

Responsibilities

• Support and execute integrated communications strategies for software and platform stories.
• Support executive thought leadership, intake calls, pitch development, and event support.
• Draft press releases, Q&A’s, talking points, and briefing materials; shape media strategies.
• Engage with media, handle urgent requests, staff interviews, and push/pitch news.
• Create content like blog posts and executive bylines; manage content pipeline.
• Coordinate with external PR agencies and deadlines; delegate where needed.
• Staff executive interviews and prepare spokespeople for appearances.

Skills

Media relations

Written communications

Public relations strategy

Executive communications

Education

Bachelor's degree in Public Relations

Job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

As Manager of Corporate Communications at FICO, you’ll shape the narrative for our Software business — balancing 75% software communications with 25% Impact work that connects our technology and leadership to fraud awareness and prevention. On the Software side, you’ll drive integrated comms strategies, support executive thought leadership across earned and owned media, and move fluidly between product launches, proactive angles, newsjacking, and event positioning — pitching media, securing executive speakerships, and staffing the partnerships and announcements that matter. On the Impact side, you’ll connect FICO’s software story to its community mission — shaping narratives for both B2B partners and B2C consumers, and translating how our technology advances fraud prevention and positions FICO as a data science leader and steward of data science in higher education. This role demands strong media instincts, proven skill tailoring strategies by audience, and the confidence to navigate product teams, regions, legal, and executives with different leadership styles.

What You’ll Contribute

Support and execute integrated comms strategies for our software business and the evolution of our platform story.

Support executive thought leadership including intake calls, pitch development, prep and on-site support at events and conferences, social media.

Draft and support press releases, Q&A’s, talking points, and executive briefing materials; contribute to shaping media strategies.

Engage with media, handle urgent media requests, staff interviews, and push/pitch FICO news.

Support content creation, including blog posts and executive bylines, and content pipeline management.

Assist in managing external PR agency projects and deadlines, delegating appropriately.

Secure, coordinate, prepare spokespeople for, and staff executive interviews.

Collaborate with cross-functional teams and regions — including product, analytics, legal, and marketing — to gather information and ensure accurate media messaging.

Support partner announcements and advise on external amplification.

Support awards programs and draft award submissions.

Monitor technology market trends and identify how FICO’s software business should tap into them to drive relevance and stay ahead.

Drive the brand’s financial empowerment narrative through partner storytelling, executive thought leadership, earned media placements, and community engagement.

Partner with the Impact team to shape the B2B and B2C narratives around how FICO’s software and technology power fraud and scams solutions for partner institutions.

Draft press releases, materials, talking points, and executive messaging for Impact-related announcements that intersect with the software business.

Identify and vet events and speaking opportunities that connect FICO’s software business mission to its community impact.

Collaborate with the Impact and broader Corporate Communications teams to keep Impact messaging tied to software consistent across markets.

Keep a pulse on industry news related to the Impact pillars most relevant to FICO’s software and technology narrative.

What We’re Seeking

Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or extensive work experience in a related field.

5+ years of experience in media relations, public relations, or communications — preferably in B2B tech and/or financial services.

Strong writing skills.

This role lives in draft work — press releases, strategy documents, memos, pitches, and talking points — with the ability to simplify complex topics and move seamlessly between technical, business, and consumer narratives.

Proven media strategy development. You’ve shaped and executed integrated media campaigns — pitching angles that stick, staffing interviews effectively, and knowing how reporters across financial, technology, and business outlets actually work.

Confidence tailoring strategies by audience. B2B and B2C media strategies look nothing alike, and you adjust your messaging, platforms, and approach accordingly without losing the core narrative.

A proactive, detail-oriented mindset and a willingness to grow and take ownership of projects.

Strong project management skills, with the ability to prioritize competing demands and manage multiple drafts, deadlines, and stakeholders in parallel.

Comfortable working across teams and leadership styles.

You engage senior leaders with strategic confidence, influence key decisions through stakeholder education, and work with humility and hands-on ownership across product, legal, finance, and marketing teams — each with different priorities and communication styles.

Thrives in fast-paced, high-growth settings, balancing multiple priorities with agility and consistently delivering results amid shifting demands.

Our Offer to You

An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

The targeted base pay range for this role is: $81,900 to $128,700 with this range reflecting differences in candidate knowledge, skills and experience.

#LI-BR1 #LI-Remote

Why Make a Move to FICO?

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue.

We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment.

We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.

Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

Equal Employment Opportunity

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

About FICO

FICO powers decisions that help people and businesses around the world prosper. Founded in 1956, FICO has been the trusted backbone of financial decisioning for more than seven decades. We empower businesses worldwide with applied intelligence and advanced analytics to transform complex data into fair, explainable, and actionable decisions — enabling smarter outcomes, stronger customer relationships, and sustainable growth.

FICO clients include more than half of the top 100 banks in the world, more than 600 personal and commercial line insurers in North America and Europe, 400+ retailers and general merchandisers, all of the 100 largest U.S. credit card issuers, and more.

FICO is a global leader in analytics software, empowering businesses to make smarter, faster decisions through cutting-edge data science, machine learning, and AI. Creators of the iconic FICO® Score — the standard in credit decisioning — and recognized in both the Forrester Wave™ and Gartner® Magic Quadrant™ for its decision intelligence.

FICO delivers a powerful platform built on Applied Intelligence, combining advanced analytics with explainable AI to drive transparency, reduce risk, and enable hyper-personalized customer experiences at scale. Trusted by organizations across financial services, insurance, payments, and beyond, FICO turns data into decisions that matter.