Manager Construction Support

Arizona Public Service - APS; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Job summary

Arizona Public Service - APS seeks a Manager of Construction Support to provide strategic leadership for Survey, Land, and Contract Management functions, ensuring efficient project planning, permitting, procurement, budgeting, scheduling, bidding and contracting.

The role emphasizes building a high-performing team through staffing, training, coaching and development, with focus on quality, timeliness and customer satisfaction across capital projects.

Qualifications

• Bachelor's degree in Construction Management, Engineering or related field plus 8 years of relevant experience.
• In lieu of degree, high school diploma/GED plus 12 years of relevant experience in operations/construction/customer service.
• 3 years of supervisory/management experience.

Responsibilities

• Provides strategic direction and risk management aligned with APS Business Plan.
• Manages partnerships with suppliers for capital projects and contract crew support.
• Oversees operations and maintains project controls to meet financial and risk objectives.
• Leads a high-performing team through coaching and development opportunities.
• Directs development and administration of partnering and construction contracts, including bid prep and policy adherence.
• Enforces safety programs for contract and company workers.
• Develops and manages operating budgets and addresses variances.
• Leads all project and program activities to ensure technical excellence and compliance.
• Identifies and manages project risks cost-effectively.

Skills

Leadership

Communication

Interpersonal skills

Collaboration

Financial acumen

Project management

Process improvement

MS Office

Education

Bachelor's degree in Construction Management, Engineering or related field

High school diploma/GED + 12 years experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Manager of Construction Support provides strategic leadership and operational oversight for teams responsible for Survey, Land, and Contract Management functions. This role supports the successful planning and execution of construction projects and programs by overseeing activities including negotiations, project planning, permitting, procurement, budgeting, scheduling, bidding, and contracting. The Manager ensures support services are delivered efficiently, cost-effectively, and with a strong focus on quality, timeliness, and customer satisfaction. Additionally, this leader is responsible for building and developing a high-performing team through effective staffing, training, coaching, performance management, and employee development.

A four-year Bachelors degree in Construction Management, Engineering or other job-related field from an accredited college or university plus eight (8) years of relevant experience in operations, construction and/or customer service within the utility or a related industry. In lieu of Bachelors degree, high school diploma/GED plus 12 years of experience in operations, construction or customer service within the utility or a related industry. Three (3) years of experience in a supervisory/management role.

Preferred Special Skills, Knowledge or qualifications:

• Proven leadership, communication and interpersonal skills.
• Ability to collaborate effectively across APS and with external stakeholders.
• Strong financial acumen and decision-making capabilities.
• Adaptability to changing environments and shifting priorities across diverse projects.
• Expertise in project management and process improvement. Proficiency in Microsoft Word, Excel, Outlook and Internet-based tools.

Major Accountabilities

1) Provides strategic direction, identifies and manages risks and establishes performance metrics aligned with the APS Business Plan.

2) Manages strategic partnerships with key suppliers to ensure successful execution of capital projects and appropriate contract crew support for ongoing and emergent operations.

3) Oversees departmental operations and maintains project controls to meet financial and risk management objectives.

4) Builds and leads a high-performing team through coaching, feedback, recognition, training and development opportunities.

5) Directs the development and administration of partnering and construction contracts, including bid preparation and adherence to corporate policies and contract terms.

6) Enforces safety programs for both contract and company workers.

7) Develops and manages operating budgets, monitors expenditures and implements plans to address variances.

8) Leads all project and program activities and support services to ensure technical excellence and compliance with specifications, standards and codes.

9) Identifies, assesses and manages project risks in a cost effective and responsible manner.