Manager, Community Outreach & Energy Access

CMS Energy, Corp.; Jackson (MI); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Vision

401k

Paid parental leave

13 paid holidays

Paid time off

Educational Assistance

Job summary

Consumers Energy, Michigan’s largest energy provider, seeks a Manager Outreach to lead statewide affordability and access engagement for high-burden communities, coordinating K-12 education and grassroots outreach. You will oversee programs linking customers to assistance, partnering with nonprofits and government agencies to maximize impact.

You will develop scalable education and engagement initiatives, align regional teams, and empower ambassadors with content, training, and resources,

Qualifications

• Significant experience in community engagement, customer programs, education partnerships, public affairs, nonprofit partnerships, energy and environmental justice, or a related discipline.
• Demonstrated ability to design and scale programs, manage and collaborate with external partners and convert community insight into actionable, equitable, and measurable outcomes.
• Experience building relationships with schools, community organizations, local leaders, workforce partners, or trusted messengers.
• Strong leadership, facilitation, communication, program management, and cross-functional influence skills.

Responsibilities

• Own statewide affordability and access engagement strategy for high-burden communities and major customer transitions.
• Lead K-12 education system engagement and strategic outreach with grassroots leaders, community organizations, educators, residents, and trusted local messengers.
• Develop scalable education, ambassador, and engagement programs that translate energy safety, reliability, affordability, clean energy, and career opportunities into clear, locally relevant actions.
• Manage community-based contractors and partners that connect customers to assistance, resources, and issue-resolution pathways at the point of engagement.
• Partner with Regional Teams to identify local barriers, prioritize communities, and implement strategies informed by regional data and relationships.
• Equip employee advocates, community ambassadors, and partner organizations with current content, training, toolkits, and communication resources.

Skills

Community engagement

Program management

Cross-functional collaboration

Public affairs

Energy justice

Data analytics

Education

Bachelor’s Degree

Associate’s Degree

High School Diploma

Job description

Consumers Energy, Michigan’s largest energy provider, seeks a Manager Outreach to lead statewide affordability and access engagement for high-burden communities, coordinating K-12 education and grassroots outreach. You will oversee programs linking customers to assistance, partnering with nonprofits and government agencies to maximize impact.

You will develop scalable education and engagement initiatives, align regional teams, and empower ambassadors with content, training, and resources,