Manager, Communications Business Partner

cardinalhealth; United States; On-site; USD 100,000 - 150,000; Full time

Job summary

Cardinal Health’s Communications & Enterprise Marketing team seeks an experienced Communications Business Partner to develop and execute internal and executive communications strategies across Global Technology and Business Services (GTBS), emphasizing AI initiatives and cybersecurity topics.

In this role you will partner with Digital and Technology Services and Information Security leaders, manage events and change communications, and craft content for intranet, newsletters, and town halls

Qualifications

• Bachelor's degree in related field or equivalent work experience preferred
• 6+ years of experience in communications, public relations or related field preferred
• Experience in global communications a plus, with demonstrated ability to communicate effectively across regions
• Exceptional oral and written communication skills
• Strong curiosity, strategy skills and ability to persuade
• Strong organizational and project management skills
• Self-directed, action-oriented, forward-thinking and innovative with high ethical standards
• Strong analytical skills, good judgment and strong operational focus
• Team player with the ability to work cross functionally with peers and other business leaders
• Demonstrated ability to achieve results individually through initiative and collaboration

Responsibilities

• Manages a Consultant, Communications Business Partner, who also supports Digital and Technology Services team and the Information Security team within the GTBS organization
• Collaborates with executive leaders and other business partners to develop and implement strategic communication plans reflecting the company's mission, values, brand and priorities while mitigating risk
• Develops processes and protocols for existing and new initiatives and programs, primarily the promotion of events and other engagement activities
• Develops and maintains effective working relationships with outside agencies and consultants as needed
• Creates and coordinates internal announcements and change management communications
• Supports communication of technology issues and outages (TechAlerts)
• Content development for internal channels (intranet, Viva Engage, digital signage, etc.)
• Coordinates, creates and publishes content for weekly newsletters across the business
• Counsels and supports leaders with external speaking opportunities, media requests as needed
• Ideates social content and coordinates social initiatives with Enterprise social media team
• Participates in development of policies and procedures to achieve goals

Skills

Oral and written communication

Strategic thinking

Cross-functional collaboration

Project management

Analytical skills

Change management

Education

Bachelor's degree or equivalent

Tools

Viva Engage

Intranet platforms

Job description

What Communications Business Partners contribute to Cardinal Health

Communications & Enterprise Marketing (CEM) at Cardinal Health is responsible for the development and implementation of public, social and media relations, brand, digital operations, and executive communications strategies to advance business and reputation goals. CEM encompasses brand journalism, public relations and awareness building strategies, national, trade and social media relations, thought leadership, crisis communications, reputation and issues management, website development, executive communications, and enterprise brand.

Job Summary

This position, primarily focused on internal communications, is responsible for the development and execution of comprehensive communication strategies and tactics to engage employees and stakeholders in support of business strategies and initiatives. The role applies communication principles and practices, contributing to the communications strategies for the Digital and Technology Services team (with a strong emphasis on AI initiatives) and the Information Security team (with a strong emphasis on cybersecurity initiatives) within the Global Technology and Business Services (GTBS) organization.

Responsibilities

General

• Manages a Consultant, Communications Business Partner, who also supports Digital and Technology Services team and the Information Security team within the Global Technology and Business Services (GTBS) organization, in addition to STEM (science, technology, engineering, and mathematics) initiatives
• Collaborates with executive leaders and other business partners to develop and implement strategic communication plans that reflect the company's mission, values, brand and priorities all while mitigating risk
• Seeks and maintains comprehensive understanding of the businesses/functions
• Collaborates with communications partners across Cardinal Health Communications & Enterprise Marketing to follow consistent communications processes, protocols and reporting standards
• Develops processes and protocols for existing and new initiatives and programs, primarily the promotion of events and other engagement activities
• Develops and maintains effective working relationships with the company's outside agencies and/or consultants, as needed

Internal communications

• Creates and coordinates internal announcements and change management communications
• Supports communication of technology issues and outages, known as TechAlerts
• Creates and manages content for internal channels (intranet, viva engage, digital signage, huddle guides, etc.)
• Supports internal cultural and engagement initiatives
• Content development and events/AV logistical planning for executive events (Town Halls, Let's Chat sessions, etc.)
• Coordinates, creates and publishes content for weekly newsletters across the business

External communications

• Counsel and support leaders and businesses/functions with external speaking opportunities, third-party endorsements and media requests, as needed

Social media

• Ideates social content using both internal and external sources in collaboration with corporate partners
• Coordinates business unit/function social initiatives with Enterprise social media team

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 6+ years of experience in communications, public relations or related field preferred
• Experience in global communications a plus, with demonstrated ability to communicate effectively across regions.
• Exceptional oral and written communication skills
• Strong curiosity, strategy skills and ability to persuade
• Strong organizational and project management skills
• Self-directed, action-oriented, forward-thinking and innovative with high ethical standards
• Strong analytical skills, good judgment and strong operational focus
• Team player with the ability to work cross functionally with peers and other business leaders
• Demonstrated ability to achieve results individually through initiative and work collaboratively with others

What is expected of you and others at this level

• Creates and adapts content specific to audiences
• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
• Independently determines method for completion of new projects
• Participates in the development of policies and procedures to achieve specific goa