Manager, Commerce

Omnicom Media; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Omnicom Media is seeking a Manager, Commerce to lead eCommerce strategy and delivery for client engagements. You will drive growth across retailers and media partners, lead day-to-day client engagements, and mentor team members in a fast-paced environment.

You will leverage advanced Excel skills and paid search experience to optimize performance, collaborate with cross-functional teams, and present data-driven recommendations to clients. Occasional travel may be required.

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years in digital commerce or retail media.
• Experience in paid search.
• Strong Excel, Word, and PowerPoint skills.
• Ability to manage multiple client relationships.

Responsibilities

• Lead commerce strategy and execution across retail and media channels.
• Develop eCommerce strategies to drive sales, share, and profit across platforms.
• Lead regular client meetings with performance updates and insights.
• Mentor junior team members and ensure deliverable quality.
• Collaborate with cross-functional teams to deliver integrated client solutions.
• Monitor key business metrics, campaigns, and budgets.
• Identify opportunities and present new value to clients.
• Stay updated on industry trends and translate to tailored recommendations.
• Support internal best practices and new business initiatives.
• Occasional travel as required.

Skills

Digital commerce

Retail media

Budget management

Data analysis

Excel

PowerPoint

Google Ads

Client relationships

Mentorship

Education

Bachelor's degree or equivalent experience

Tools

Google Ads

Bing Ads

Amazon Advertising

Excel

Job description

We're looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands-on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.

What You Will Do:

• Lead day-to-day commerce strategy and execution across retail and media channels.
• Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Amazon, Walmart, Instacart, etc.).
• Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis.
• Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables.
• Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients.
• Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs.
• Drive business growth for clients by identifying and presenting new opportunities, trends, and incremental value Flywheel can deliver.
• Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients.
• Contribute to internal best practice sharing, training sessions, and new business initiatives.
• Occasional travel, as required, based on client needs.

Who You Are:

• Bachelor's Degree or equivalent experience.
• 4+ years of experience in digital commerce, retail media, or related fields, ideally with exposure to both retail and media sides of the business.
• Experience in paid search
• Strong experience in Google, Bing, Amazon, Target, Walmart platforms and other search partners
• Solid experience with Microsoft Excel, Word, and PowerPoint is required
• Experience working with budgets and managing campaign performance
• Proven ability to manage multiple client relationships and deliver strong business results in a fast-paced environment.
• Experience leading or mentoring junior team members, with a collaborative and supportive approach.
• Strong business acumen, analytical ability, and comfort with data-driven decision making (advanced Excel skills a plus).
• Excellent communication, presentation, and organizational skills.
• Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs.
• Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel's growth and culture.
• A bias for action, ownership mentality, and comfort working with minimal supervision.
• Ability to translate complex data and trends into actionable recommendations for clients.