Manager, Collections and Recoveries (Fully Remote)

Forbright Bank; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Forbright Bank is seeking a experienced collections and recovery professional to drive performance across a network of third-party vendors within a master servicer model. The role focuses on optimizing strategies for early- to late-stage delinquency and post charge-off recoveries.

You will hold vendors accountable to performance targets and identify opportunities to improve collections effectiveness, cost efficiency, and the borrower experience across the recovery lifecycle.

Responsibilities

• Drive collections and recovery performance across a network of third-party vendors within a master servicer model.
• Execute and optimize strategies across early- and late-stage delinquency (1–120+ days past due) and post charge-off recoveries.
• Hold vendors accountable to performance targets and identify opportunities for improvement in collections effectiveness, cost efficiency, and borrower experience.

Job description

• Drive collections and recovery performance across a network of third-party vendors within a master servicer model.
• Execute and optimize strategies across early- and late-stage delinquency (1–120+ days past due) and post charge-off recoveries.
• Hold vendors accountable to performance targets and identify opportunities for improvement in collections effectiveness, cost efficiency, and borrower experience.