Manager Clinical Registry Operations - Trauma / Orthopedic

Advocate Health; Charlotte (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Advocate Health in Charlotte, NC, seeks a Registry/Data Analytics Manager to lead a team in coordinating data abstraction, analysis, and reporting. You will manage registry programs, ensure compliance with state and national standards, and drive quality improvement through enterprise-wide data initiatives.

The role requires experience in health data management, strong communication, and the ability to translate clinical needs into actionable analytics.

Qualifications

• Bachelor’s Degree in healthcare related field required.
• Three years of quality/registry experience with at least one year in supervision.
• Experience in orthopedic/trauma settings preferred.
• Strong written and verbal communication; data analysis skills.

Responsibilities

• Provide clinical data synthesis, analysis, and reporting for system projects.
• Oversee registry compliance with state, federal, and accreditation standards.
• Coordinate interoperability and data reporting processes.
• Lead and supervise registry staff and projects.
• Ensure data collection and submission meet governing requirements.
• Support quality improvement through data reporting to service lines.

Skills

Communication skills

Data analytics

Data management

Microsoft Office

Attention to detail

Education

Bachelor's Degree in healthcare related field

Tools

Data quality tools

Data reporting tools

Job description

Major Responsibilities

• Manages a team to provide clinical synthesis, distribution, and analysis of internal and comparative data in support of system strategic, operational and quality projects. Works in collaboration with facility executives, service line leaders and operational leads. Translates operational and clinical needs into analytic and reporting strategies. Collaborates with service lines on development and execution plans for improvement opportunities in enterprise-wide clinical performance and outcomes. Oversees internal data collection and reporting and ensures submission standards are met for the appropriate governing entities.
• Establishes registry support services including all aspects of registry compliance with all applicable state agencies, federal regulations and statutes, including overseeing compliance with external accreditation standards.
• Ensures timely and accurate collection and submission of complex data as mandated by State and National databases, including CMS, Payor, and Accreditation entities.
• Oversees development and implementation of interoperability and validity processes, ensuring hardware and software requirements are in place to support efficiency and accuracy of documentation for abstraction, entry and submission, and ensuring appropriate data reporting tools are developed and utilized.
• Coordinates management oversight of all assigned registries across the enterprise to ensure uniformity, accuracy, timeliness, and integrity of the databases throughout the enterprise.
• Directs and executes multiple, concurrent projects independent of or with little supervision from leadership.
• Develop process for validation and inter-rater reliability audits within the registry to ensure accurate data abstraction.
• Serves as support liaison to service line committees within the enterprise, ensuring that report requirements for ongoing quality improvement activities are provided as requested.
• Abides by and oversees standards pertaining to mandated data submission and confidentiality rules and regulations set forth by state statute and federal regulations. Maintains current knowledge and understanding of privacy, confidentiality, and consent for release of information issues and directs abstraction/registry teammates on specific issues or changes as they occur and oversees all abstracted data requests according to legal and regulatory statutes.
• Assists in consulting, planning, preparing for formal site inspections and surveys by state or federal agencies and establishing, maintaining and supporting national accreditations that require registry support.
• Leads and coordinates implementation of data system software, executes updates, enhancements and corrections, as appropriate.
• Facilitates departmental operations including the development and implementation of orientation plans, training, monitoring of productivity, and updating policies and procedures. Provides team support in presentation skills, reporting, and interpreting results of the data including any statistically benchmarked comparisons.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee engagement.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Develops policies and procedures for data management.

Licensure, Registration, and/or Certification Required

• As needed per registry requirements

Education Required

• Bachelor’s Degree in healthcare related field

Experience Required

• Three (3) years of experience in quality, abstraction, registry with 1 year of supervisory experience leading a team; healthcare environment

Experience Preferred

• 5 years of orthopedic and/or trauma experience, such as in the OR, Med Surg, ER, ICU.

Knowledge, Skills & Abilities Required

• Excellent written and verbal communication skills.
• Knowledgeable and proficient in the use of software, data quality, data management, and presentation.
• Knowledge of statutory requirements and accreditation standards by the various agencies applicable to data abstraction and reporting.
• Demonstrates strong analytic skills and problem-solving ability to adequately analyze and display complex clinical data.
• Proficient use of Microsoft office or similar products to produce, display, and maintain statistical data.
• Excellent written and verbal communication skills and the ability to collaborate and communicate effectively with staff, leadership, physicians, and outside organizations.
• Ability to work independently with a high degree of accuracy and attention to detail.
• Knowledge of applicable software/tools needed for abstraction, reporting, and analysis.

Physical Requirements and Working Conditions

• Ability to sit for extended periods of time
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.