Manager, Clinical Operations

Cardinal Health; United States; Remote; USD 103,000 - 148,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Manager of Clinical Operations to lead client programs and manage a team of clinical professionals. This role emphasizes strategic oversight and interaction with external groups, ensuring patients receive timely access to therapies. You will leverage your expertise in healthcare and project management to drive program success while collaborating with various stakeholders. With a commitment to innovation, this position offers a chance to make a significant impact in a dynamic environment that values diversity and inclusion.

Benefits

Health Coverage

Paid Time Off

401k

Flexible Spending Accounts

Disability Coverage

Parental Leave

Wellness Programs

Qualifications

• 5+ years of clinical experience preferred.
• Experience in a Specialty Pharmaceutical HUB environment preferred.
• Strong leadership and project management skills.

Responsibilities

• Manage direct reports including clinical supervisors and nursing staff.
• Monitor performance and connect short-term demands to long-term goals.
• Collaborate with stakeholders and technologists for business decisions.

Skills

Leadership

Communication

Project Management

Healthcare Knowledge

Organizational Skills

Education

Bachelor's Degree

Master's Degree

RN or Advanced Nursing Degree

Job description

Join to apply for the Manager, Clinical Operations role at Cardinal Health.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care, enabling patients to access, afford, and remain on the therapy they need for a better quality of life. Our expertise spans pharma, payer, and hub services, allowing us to deliver innovative solutions—driving success for brands and patients alike. We are continuously integrating advanced technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is based outside Dallas, Texas, empowering manufacturers to expand the reach and impact of their products.

Together, we can deliver life-changing therapies to patients faster.

Position Summary

The Manager, Clinical is responsible for strategic oversight and management of client programs, interacting with external groups including patients, caregivers, healthcare providers, insurance providers, and pharmaceutical clients.

Responsibilities

• Manage direct reports, including clinical supervisors and nursing staff.
• Demonstrate advanced knowledge of Cardinal Health, industry trends, technology, regulations, and how our offerings meet customer needs.
• Apply program management principles: initiating, planning, executing, monitoring, and closing.
• Monitor performance, recommend adjustments, and connect short-term demands to long-term goals.
• Prioritize tasks, meet deadlines, and communicate program status effectively to stakeholders.
• Balance scope, quality, schedule, budget, resources, and risks to ensure program success.
• Align program objectives with organizational goals.
• Contribute to contract development and review, ensuring scope and accountability.
• Negotiate resources with stakeholders.
• Collaborate with stakeholders and technologists to integrate models into business decisions.
• Maintain high client contact within an account management approach.
• Host regular team and client meetings to discuss updates, process changes, and performance metrics.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• RN or advanced nursing degree required.
• At least 5 years of clinical experience preferred.
• 5+ years in professional services, healthcare, or related fields preferred.
• Experience in a Specialty Pharmaceutical HUB environment preferred.
• Previous management experience, including leading teams of leaders.
• Strong leadership, communication, and organizational skills.
• High attention to detail and project management skills.
• Understanding healthcare reimbursement and managed care.
• Excellent planning, budgeting, and presentation skills.
• Willingness to travel ~35% as needed.

Additional Expectations

• Apply advanced knowledge to support management decisions.
• Participate in policy development and recommend new practices.
• Lead or contribute to complex projects.
• Assess and approve program changes, including IT and business rules.
• Mentor less experienced colleagues.
• Identify opportunities for service expansion and develop plans with clients.

Work Schedule & Remote Details

Training is from 8:00am-5:00pm CST. Full-time, with flexibility during business hours (Monday-Friday, 7:00am-8:00pm CST). Remote work requires a dedicated, quiet environment with high-speed internet (DSL, Cable, Fiber). Internet must meet specified speed and ping requirements.

Compensation & Benefits

Salary range: $103,500 - $147,900. Bonus eligibility and benefits include health coverage, paid time off, HSA, 401k, flexible spending accounts, disability coverage, work-life resources, parental leave, and wellness programs.

Application deadline: 05/30/2025. Salary is estimated; actual pay depends on various factors. We encourage diverse candidates, including those returning to work, people with disabilities, veterans, and those without a college degree, to apply.

Additional Information

Cardinal Health values diversity and is an Equal Opportunity/Affirmative Action employer.