Manager - Clinical Informatics

Vernon Health; Viroqua (WI); On-site; USD 100,000 - 150,000; Full time

Job summary

Vernon Health seeks an experienced Manager of Clinical Informatics to lead strategy, implementation, and optimization of clinical information systems across the organization. This role partners with clinical leaders, IT, and operations to improve workflows, enhance patient care, and ensure regulatory compliance.

The position emphasizes team leadership, system governance, end-user training, and ongoing performance measurement to support quality outcomes and operational excellence.

Qualifications

• Associate degree in a related field.
• Strong understanding of healthcare operations, clinical workflows, information systems.
• Demonstrated aptitude for healthcare technology and information systems.
• Excellent communication, presentation, customer service, and relationship-building skills.

Responsibilities

• Lead and develop the Clinical Informatics team through coaching, mentoring, performance management, and workforce planning.
• Oversee the implementation, optimization, testing, support, and evaluation of clinical and non-clinical information systems.
• Collaborate with providers, clinical departments, and IT teams to improve workflows, system usability, and technology adoption.
• Manage end-user training programs and competency validation for clinical information systems.
• Develop and maintain department policies, procedures, standards, and performance metrics.
• Ensure compliance with HIPAA, CMS, state regulations, and organizational policies.
• Monitor departmental budgets, operational performance, staffing needs, and resource utilization.
• Support EHR governance activities and serve as a key liaison between users, vendors, leadership, and Information Technology.
• Drive continuous improvement initiatives focused on quality, patient safety, employee engagement, and operational excellence.

Skills

Healthcare operations

Clinical workflows

Project management

Change management

Communication

Education

Associate degree in a related field

Tools

Epic EHR

Job description

Lead Healthcare Technology Innovation at Vernon Health

Vernon Health is seeking an experienced Manager, Clinical Informatics to lead the strategy, implementation, optimization, and support of clinical information systems across our organization. If you are passionate about healthcare technology, electronic health records, clinical workflow improvement, and leading high-performing teams, this is an exciting opportunity to make a direct impact on patient care and operational excellence.

As the organizational leader for clinical informatics, you will collaborate with clinical leaders, providers, Information Technology, and operational teams to ensure technology solutions support quality outcomes, regulatory compliance, and an exceptional experience for patients and staff.

What You'll Do

• Lead and develop the Clinical Informatics team through coaching, mentoring, performance management, and workforce planning.
• Oversee the implementation, optimization, testing, support, and evaluation of clinical and non-clinical information systems.
• Collaborate with providers, clinical departments, and IT teams to improve workflows, system usability, and technology adoption.
• Manage end-user training programs and competency validation for clinical information systems.
• Develop and maintain department policies, procedures, standards, and performance metrics.
• Ensure compliance with HIPAA, CMS, state regulations, and organizational policies.
• Monitor departmental budgets, operational performance, staffing needs, and resource utilization.
• Support EHR governance activities and serve as a key liaison between users, vendors, leadership, and Information Technology.
• Drive continuous improvement initiatives focused on quality, patient safety, employee engagement, and operational excellence.

Qualifications

Required

• Associate degree in a related field.
• Strong understanding of healthcare operations, clinical workflows, information systems, project management, and change management.
• Demonstrated aptitude for healthcare technology and information systems.
• Excellent communication, presentation, customer service, and relationship-building skills.

Preferred

• Five (5) or more years of healthcare experience.
• Leadership or management experience.
• Experience with Epic Electronic Health Record (EHR) systems.
• Experience leading organizational change and technology initiatives.

Schedule

This position primarily works Monday through Friday during normal business hours. However, because healthcare technology systems operate around the clock, the role also participates in an on-call rotation and may require evening, weekend, or holiday coverage based on the established call algorithm and in response to unexpected system downtime, critical incidents, upgrades, or operational needs. Some travel to off-site clinics may be required.

Join Vernon Health

At Vernon Health, we are committed to fostering a culture of collaboration, innovation, accountability, and service excellence. Join a team where your expertise in clinical informatics and healthcare technology will help drive better patient outcomes, enhanced workflows, and meaningful organizational success.