Manager, Clinical CM

COMAGINE HEALTH; Salem (OR); Remote; USD 95,000 - 130,000; Full time

Job summary

Comagine Health is seeking an experienced Clinical Manager to provide clinical and operational leadership for care management services, with a home office setting in Oregon. You will oversee service delivery, ensure quality and integrity of programs, manage staff performance, and collaborate across the organization to improve operations and customer outcomes.

Lead with strong clinical governance, develop teams, monitor performance, support budgeting, and drive growth initiatives while delivering

Qualifications

• Bachelor’s degree in a social services field is required.
• RN, OT, LPC, LCSW, or LMFT credentials are mentioned in the posting.
• Behavioral health experience is specified as needed.

Responsibilities

• Oversee high-quality clinical care management and care coordination services.
• Lead, coach, train, and develop clinical staff through routine check-ins.
• Monitor financial performance, staffing, and service delivery within budget.
• Contribute to annual budgeting and staffing plans with reporting.
• Develop and implement clinical guidelines, protocols, and quality practices.
• Build strong relationships with clients and ensure prompt communication.

Skills

Advanced Communication

Advanced Clinical Expertise

Advanced Thinking & Problem-Solving

Advanced Work Ethic

Advanced Self-Management

Intermediate Leadership

Interpersonal Skills

Customer Experience

Professionalism & Integrity

Education

Bachelor's degree in social services field

Job description

Who is Comagine Health?

Comagine Health is a national, mission-driven nonprofit organization dedicated to improving health and creating a better health care system. For more than 50 years, we have partnered with health care providers, government agencies, health plans, and communities to improve care delivery and patient outcomes. Our work spans quality improvement, care management, research and evaluation, and data solutions as we work together to reimagine health care.

This position will provide oversight for clinical care management services, focused on training and quality assurance to promote service delivery, operational excellence, and workflow compliance as required by contract. The role will also lead provider engagement activities to maintain and enhance community partnerships. This position is based out of Oregon with a home office work setting.

Lead Clinical Teams. Improve Care. Drive Results.

We are seeking an experienced

Clinical Manager

to provide clinical and operational leadership for care management services.The Clinical Manager oversees service delivery, ensures the quality and integrity of clinical programs, manages the performance and development of clinical staff, and collaborates across the organization to improve clinical operations and customer outcomes.

What You’ll Do

Lead Clinical Service Delivery

Oversee high-quality clinical care management and care coordination services, ensuring alignment with clinical guidelines, operational policies, contractual requirements, accreditation standards, and organizational objectives.

Manage and Develop Clinical Teams

Lead, coach, train, and develop clinical staff through routine check-ins, performance management, professional development, and ongoing support.

Manage Operational Performance

Monitor financial performance, staffing, productivity, and service delivery to ensure programs operate efficiently and within established budgetary expectations.

Support Budget and Workforce Planning

Contribute to annual budgeting and staffing plans and provide reporting on key financial and staff productivity measures.

Strengthen Clinical Quality

Partner with Care Management, Medical Affairs, and other teams to develop and implement clinical guidelines, protocols, operational procedures, and quality management practices.

Deliver an Excellent Customer Experience

Build strong relationships with clients and provide prompt, effective communication and solutions to concerns involving providers, patients, customers, and other stakeholders.

Contribute to Growth

Support new business proposals, product development, and other growth initiatives.

Required Qualifications

Bachelor’s degree in social services fieldRN, OT, LPC, LCSW, or LMFT requiredRN must have behavioral health experience

Minimum of

5 years of relevant clinical experience , including care management, utilization management, care coordination, rehabilitation, or similar healthcare services

Minimum of

2 years of management experience , including financial management

Experience leading and developing clinical teams

Demonstrated ability to manage clinical quality, productivity, and operational performance

Key Competencies

• Advanced Communication
• Advanced Clinical Expertise
• Advanced Thinking & Problem-Solving
• Advanced Work Ethic & Reliability
• Advanced Self-Management
• Intermediate Leadership & Influence
• Intermediate Interpersonal & Relationship Skills
• Intermediate Customer Experience
• Intermediate Professionalism & Integrity