Manager, Clinical CM

Comagine Health; Portland (OR); Remote; USD 90,000 - 120,000; Full time

Job summary

Comagine Health in Oregon seeks an experienced Clinical Manager to provide clinical and operational leadership for care management services. You will oversee service delivery, ensure quality, and coach clinical staff.

The role collaborates across Care Management and Medical Affairs, supports growth initiatives, participates in budgeting, and drives customer outcomes through strong communication and process improvement.

Qualifications

• Bachelor’s degree in a social services field is required.
• Licensure as LPC, LCSW, or LMFT is required.
• Minimum of 5 years of relevant clinical experience in care management or related services.
• Minimum of 2 years of management experience including financial management.
• Experience leading and developing clinical teams.
• Ability to manage clinical quality, productivity and performance.

Responsibilities

• Oversee high-quality clinical care management and care coordination services.
• Lead, coach, train, and develop clinical staff through routine check-ins and development.
• Monitor financial performance, staffing, and service delivery within budget.
• Contribute to annual budgeting and staffing plans with reporting on key metrics.
• Develop and implement clinical guidelines, protocols, and quality practices.
• Build strong client relationships and address provider, patient and stakeholder concerns.
• Support new business proposals and product development initiatives.

Education

Bachelor’s degree in social services

LPC, LCSW, or LMFT

Job description

Who is Comagine Health?
Comagine Health is a national, mission-driven nonprofit organization dedicated to improving health and creating a better health care system. For more than 50 years, we have partnered with health care providers, government agencies, health plans, and communities to improve care delivery and patient outcomes. Our work spans quality improvement, care management, research and evaluation, and data solutions as we work together to reimagine health care.

This position will provide oversight for clinical care management services, focused on training and quality assurance to promote service delivery, operational excellence, and workflow compliance as required by contract. The role will also lead provider engagement activities to maintain and enhance community partnerships.

This position is based out of Oregon with a home office work setting.

Lead Clinical Teams. Improve Care. Drive Results.

We are seeking an experienced Clinical Manager to provide clinical and operational leadership for care management services.

The Clinical Manager oversees service delivery, ensures the quality and integrity of clinical programs, manages the performance and development of clinical staff, and collaborates across the organization to improve clinical operations and customer outcomes.

What You’ll Do

• Lead Clinical Service Delivery: Oversee high-quality clinical care management and care coordination services, ensuring alignment with clinical guidelines, operational policies, contractual requirements, accreditation standards, and organizational objectives.
• Manage and Develop Clinical Teams: Lead, coach, train, and develop clinical staff through routine check-ins, performance management, professional development, and ongoing support.
• Manage Operational Performance: Monitor financial performance, staffing, productivity, and service delivery to ensure programs operate efficiently and within established budgetary expectations.
• Support Budget and Workforce Planning: Contribute to annual budgeting and staffing plans and provide reporting on key financial and staff productivity measures.
• Strengthen Clinical Quality: Partner with Care Management, Medical Affairs, and other teams to develop and implement clinical guidelines, protocols, operational procedures, and quality management practices.
• Deliver an Excellent Customer Experience: Build strong relationships with clients and provide prompt, effective communication and solutions to concerns involving providers, patients, customers, and other stakeholders.
• Contribute to Growth: Support new business proposals, product development, and other growth initiatives.

Required Qualifications

• Bachelor’s degree in social services field
• LPC, LCSW, or LMFT required
• Minimum of 5 years of relevant clinical experience, including care management, utilization management, care coordination, rehabilitation, or similar healthcare services
• Minimum of 2 years of management experience, including financial management
• Experience leading and developing clinical teams
• Demonstrated ability to manage clinical quality, productivity, and operational performance

Key Competencies

• Advanced Communication
• Advanced Clinical Expertise
• Advanced Thinking & Problem-Solving
• Advanced Work Ethic & Reliability
• Advanced Self-Management
• Intermediate Leadership & Influence
• Intermediate Interpersonal & Relationship Skills
• Intermediate Customer Experience
• Intermediate Professionalism & Integrity

Equal employment opportunity, including veterans and individuals with disabilities.

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