Manager Clinic Practice II

CHI; Berea (KY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Clinic Manager to oversee daily operations in a medical clinic. This role involves managing staff, ensuring compliance with regulations, and enhancing customer service. The ideal candidate will have a Bachelor’s Degree and significant leadership experience, along with advanced organizational and communication skills. Join a forward-thinking organization committed to innovating healthcare delivery and building healthy communities. This position offers an opportunity to make a significant impact on patient care and clinic efficiency.

Qualifications

• Bachelor’s Degree and 3 years of leadership experience required.
• Five years of clinic office experience with progressive leadership experience.

Responsibilities

• Manage daily operations of the medical clinic ensuring quality service.
• Coordinate clinic activities and ensure compliance with regulations.
• Lead and develop clinic staff through hiring, training, and performance management.

Skills

Leadership

Communication Skills

Organizational Skills

Problem Solving

Knowledge of Medical Terminology

ICD Coding Procedures

Education

Bachelor’s Degree

Master’s Degree

Tools

Advanced Computer Skills

Job description

Responsibilities

Job Summary / Purpose

Responsible for managing the daily operations of a medical clinic in accordance with established policies, procedures, and standards. Anticipates and plans for future changes. Makes recommendations to improve customer service as appropriate. May support 7 or more providers with increased patient volume, multiple specialties, or oversee highly specialized tests or procedures. May perform other administrative duties and/or project management outside medical clinic. Requires interface with hospital departments.

Essential Key Job Responsibilities

1. Manage clinic staff on day-to-day operations.
2. Coordinate clinic operations and activities to ensure efficiency and quality service delivery within all sections of the clinic. Ensure compliance with regulations and standards.
3. Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.
4. Effectively lead and develop a team of employees including hiring, training, development, coaching, and corrective action.
5. Prepare, recommend, and monitor the clinic budget, goals, and objectives.
6. Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.
7. Collaborate with clinic administration to develop and implement performance goals and objectives.
8. Assist clinic administration with implementation and development of long-range plans.
9. Monitor payroll system to control time management.
10. Ensure and maintain an environment compliant with regulatory, licensure, compliance, and accreditation requirements.
11. Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.
12. Act as the liaison between the practice and the Billing Office.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not exhaustive of all job responsibilities. Employees may be required to perform other duties as assigned.

Qualifications

Required Education and Experience	Bachelor’s Degree and minimum of 3 years leadership experience OR minimum of 5 years leadership experience in the discipline OR Master’s Degree and no experience. Clinic management experience preferred.
Required Licensure and Certifications	To be determined based on specific role requirements.
Required Minimum Knowledge, Skills, Abilities, and Training	Five (5) years clinic office experience with progressive leadership experience required. Equivalent experience may substitute education requirements. Advanced computer skills, knowledge of medical terminology, and ICD coding procedures required. Must be able to work independently, be organized, and self-motivated. Excellent communication skills, both written and verbal, are essential.

Summary of Essential Cognitive Functions

Ability to comprehend and follow instructions; maintain attention and concentration; synthesize, coordinate, and analyze data; perform simple and repetitive tasks; relate well with others; understand and remember detailed instructions; make independent decisions; accept responsibility for planning and control.

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With over 700 care sites across the U.S., we are committed to building healthy communities, advocating for the vulnerable, and innovating healthcare delivery inside and outside hospitals.