Clinical Specialist II for Synchronous Tufts Partnership - Remote

Thriveworks; Massachusetts; Remote; USD 60,000 - 90,000; Full time

Job summary

An innovative healthcare organization is seeking a Clinical Specialist II to join their dynamic clinical team. This role focuses on delivering high-quality care through telehealth, enhancing participants' wellbeing, and collaborating with a supportive team. You'll be responsible for developing treatment plans, advocating for participants, and integrating evidence-based techniques into your practice. Thriveworks offers a culture of professional growth, comprehensive benefits, and a commitment to inclusivity. If you are passionate about making a difference in the lives of others and thrive in a remote work environment, this opportunity is perfect for you.

Benefits

401K with 3% employer match

Comprehensive health insurance

Paid time off

Employee Assistance Program (EAP)

Opportunities for professional development

Supportive team culture

Qualifications

• Must be licensed to practice independently as LICSW, LMHC, or LMFT.
• Comfortable with technology and conducting telehealth sessions.

Responsibilities

• Provide 30-37 hours of direct counseling care weekly.
• Develop treatment plans and maintain necessary documentation.

Skills

Therapeutic Relationship Building

Telehealth Proficiency

Interdisciplinary Treatment Planning

Knowledge of Telehealth Policies

Bilingual Skills

Education

LICSW License

LMHC License

LMFT License

Tools

Clinical Technologies

Scheduling Software

Job description

Clinical Specialist II for Synchronous Tufts Partnership - Remote

About the Job

The Clinical Specialist II is a key member of the clinical team, responsible for delivering high-quality care and supporting a world-class clinical experience. This role impacts Participants, Clinical Specialists, and the broader healthcare industry. The Specialist aims to improve participants' quality of life and wellbeing by providing effective clinical support, collaborating with operations to enhance process efficiency, and working with the clinical team to optimize care delivery.

Key Responsibilities

1. Provide 30-37 hours of direct counseling care weekly, including collaborative note-taking during sessions.
2. Develop treatment plans and maintain necessary documentation.
3. Participate in treatment team meetings with clients and internal weekly team meetings.
4. Advocate for Participants' clinical needs and liaise with Customer Success for participant satisfaction.
5. Integrate successful models and evidence-based techniques to support participants.
6. Assist in creating communication, outreach, and marketing materials for services, including conference presentations and networking events.
7. Serve as the first point of contact for participant escalations and report unresolved issues to the Operations team.
8. Stay informed about new developments in clinical care, including digital techniques.
9. Perform other duties as assigned.

Requirements

1. Licensed LICSW, LMHC, or LMFT (must practice independently).
2. Knowledge of state telehealth policies.
3. Comfort with technology and conducting telehealth sessions.
4. Ability to build therapeutic relationships virtually and maintain a professional virtual presence.
5. Experience treating various conditions as part of a comprehensive, interdisciplinary treatment plan.
6. Proficiency with clinical and administrative technologies (scheduling, notes, chat, interventions).
7. Ability to work remotely in a private, secure location with access to necessary devices and internet.
8. Must pass a background check.
9. Bilingual skills are a plus.

Benefits

• Supportive team culture
• Opportunities for professional development and advancement
• 401K with 3% employer match
• Comprehensive health, dental, vision, and life insurance
• Paid time off and holidays
• Employee Assistance Program (EAP)
• Additional options like disability insurance available

At Thriveworks, we value community, purpose, integrity, access, quality, and collaboration. If you are aligned with our mission and values, we encourage you to apply.

Physical demands include long periods of sedentary activity and data entry into computers.

Thriveworks is an Equal Opportunity Employer, welcoming diverse candidates and emphasizing an inclusive environment.

For application authenticity, note that our team communicates via email from [e-mail] or @thriveworks.com, conducts interviews over Google Meet, and will not request purchase of equipment.

By applying, you consent to Thriveworks contacting you regarding your application.