Clinical Specialist II, CPT - Connecticut

Abbott; New Haven (CT); Remote; USD 66,000 - 134,000; Full time

Job summary

Join a forward-thinking company as a Clinical Specialist II, where you'll provide essential clinical expertise and support to enhance sales processes. This role offers the chance to work independently while collaborating with a dedicated team, engaging with healthcare professionals, and contributing to innovative pain therapies. With a strong emphasis on career development and a supportive work environment, you will play a pivotal role in improving patient outcomes and driving sales success. Your efforts will help shape the future of healthcare technologies, making a real difference in people's lives.

Benefits

Free Medical Coverage

Retirement Savings Plan

Tuition Reimbursement

Career Development Opportunities

Qualifications

• 1-2 years' experience in a clinical setting is preferred.
• Strong clinical skills and ability to educate on Chronic Pain Therapies.
• Excellent communication and organizational skills.

Responsibilities

• Provide technical and clinical support to Territory Managers.
• Build trust and relationships with customers.
• Conduct evaluations and develop sales strategies.

Skills

Clinical Skills

Communication Skills

Organizational Skills

Time Management

Relationship Building

Sales Engagement

Education

Associates Degree or Technical Certification

Bachelor's Degree

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Clinical Specialist II, CPT – Connecticut

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

Our team is actively recruiting for a Clinical Specialist II, CPT in Kansas City. As a member of the clinical support team, you will be responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. You will work under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within the assigned geography. This role involves a high degree of independence, requiring you to exercise judgment in planning, organizing, and performing work. You will seek to continually improve territory efficiency.

What You’ll Work On

• Provide technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
• Assist Territory Managers in after-hours call support and activities.
• Build trust and relationships with customers and integrate into all accounts.
• Proficient in complex programming and case support.
• Work seamlessly with Territory Manager(s) to increase selling time.
• Foster high trust relationships with customers and regional team members.
• Begin to conduct PCP work and educational services, as directed.
• Engage clients and potential clients in product discussions, addressing questions and concerns.
• Provide medical professionals with sales support, information, and training on product use, staff education, in-services, and troubleshooting.
• Develop in-depth knowledge of assigned accounts and monitor competitor activity.
• Conduct evaluations and develop sales strategies for capital equipment opportunities.
• Monitor new and existing products, competitor sales, prices, and products.
• Provide feedback to providers on device use directions.
• Attend trade shows and conferences to stay updated on new products and technologies.
• Identify customer training needs to increase product usage and understanding.
• Comply with FDA regulations, company policies, and operational procedures.
• Support sales, provide clinical in-services, training, and guidance to customers.
• Maintain positive communication and collaboration with all stakeholders.
• Perform other duties as assigned.
• Travel up to 25% within and outside the region.

Required Qualifications

• Associates Degree or technical certification; Bachelor’s Degree preferred.
• 1-2 years’ experience, preferably collaborating with patients in a clinical setting.
• Ability to understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management, and prioritization skills.
• Excellent communication skills, capable of engaging at multiple levels and large groups.
• Ability to build strong relationships with internal and external customers.
• Flexible schedule to accommodate unpredictable operating room schedules.
• Experience managing multiple tasks and working under tight deadlines.
• Strong sense of urgency.
• Ability to work in a highly matrixed and geographically diverse environment.
• Team player with the ability to work independently in a fast-paced environment.
• Effective at engaging customers in sales conversations.

Preferred Qualifications

• Patient interaction experience in healthcare, such as Physical Therapy, medical product sales, RN, LPN.
• Experience in a cross-division business environment.
• 1-3 years’ experience with Abbott or in similar spinal cord stimulation or implantable device settings.

Learn more about our health and wellness benefits at www.abbottbenefits.com.

Follow your career aspirations to Abbott for diverse opportunities. Abbott is an Equal Opportunity Employer, committed to diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position ranges from $66,700 to $133,300. In specific locations, pay may vary.

Job Details

• Family: Support Services
• Division: NM Neuromodulation
• Location: United States, Remote
• Travel: 25%
• Work Shift: Standard
• Medical Surveillance: Not Applicable
• Work Activities: Standing, walking, driving

Abbott is an Equal Opportunity Employer. EEO details are available via provided links.