Manager, Client Experience Digital

Adelphi Group; New York (NY); On-site; USD 82,000 - 92,000; Full time

Job summary

Weber Shandwick is seeking a Manager with healthcare communications expertise to counsel a major client on integrated programs, strategy, and execution. You will guide healthcare initiatives with a focus on digital, earned media, and regulatory considerations.

Ideal candidates have agency healthcare experience, including disease education campaigns, and are proactive self-starters who thrive in a collaborative team.

Qualifications

• At least 4 years' experience in public relations at an agency or corporate in-house (healthcare experience preferred).
• Ability to manage multiple projects at various stages simultaneously.
• Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
• BA or BS in Public Relations, Communications, or in a related field.

Responsibilities

• Develop and execute strategic integrated communications programs.
• Support day-to-day digital strategy for a major client across a portfolio of brands.
• Write content briefs, oversee social media content calendars and develop project timelines.
• Coordinate with account, sci comms, analytics and influencer teams.
• Off a baseline understanding of digital analytics and measurement performance-driven insights for social, influencer and digital platforms.
• Attend and speak on client calls, offering strategic counsel with digital lead support.
• Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success.

Skills

Healthcare communications

Public relations

Digital & social media

Strategic counseling

Celebrity campaigns

Media relations

Education

BA/BS in Public Relations or Communications

Job description

Agency:

Weber Shandwick

Job Function:

Communications and PR

Job Subfunction:

Public Relations

Job Description:

What You Will Be Doing:

Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. As a Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills. In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming. Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns.

Other responsibilities include, but are not limited to:

• Support day-to-day digital strategy for a major client across a portfolio of brands, becoming an expert on our clients' business and understanding how their communications objectives help achieve business goals.
• Write content briefs, oversee social media content calendars and develop project timelines
• Coordinate with account, sci comms, analytics and influencer teams
• Off a baseline understanding of digital analytics and measurement performance-driven insights for social, influencer and digital platforms
• Manage client status & internal status documents from a digital perspective
• Maintain a keen interest in current industry trends, and act as a thought leader in elevating these trends to directly and indirectly affect clients and our digital health practice
• Attend and speak on client calls, offering strategic counsel with digital lead support
• Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success

What We Are Looking For:

• Experience working on multi-disciplinary (holistic) healthcare communication initiatives, ideally including disease education campaigns
• Familiarity with data and regulatory milestone communications
• Fluency and/or familiarity with digital and social media
• Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
• Experience with clients and accounts that are measurement and evaluation driven
• Strong presentation skills, poise, and professionalism
• Industry experience in healthcare communications and/or pharmaceuticals

Basic Qualifications

• At least 4 years' experience in public relations at an agency or corporate in-house (healthcare experience preferred)
• The ability to manage multiple projects at various stages simultaneously.
• Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
• BA or BS in Public Relations, Communications, or in a related field

dna - the details (this is the section where we humble brag)

dna was recently the winner of MM+M small healthcare agency of the year. dna prides itself on delivering an employee experience that makes a difference. We invest in our team and put culture front and center through a variety of programs, policies and events. It's all about growth and opportunity. If you are looking for a company where you will have the chance to contribute, grow and set a career path that meets your interests and delivers on your ambitions, dna is an ideal employer. We are small meets big - giving our clients and employees the benefits of both. As a global agency, we have staff in 10 markets on four continents. Yet, our close-knit agency environment will ensure that you will have ample opportunity for visibility with senior management who will make a personal investment in your career. And, as part of a large global IPG network with seamless integration with our sister agencies, such as Weber Shandwick and large advertising agencies, you’ll have access to world class resources and endless exposure to the most cutting-edge marketing approaches. If you are ambitious, energetic and excited to have a voice in shaping an agency and the future of healthcare communications, we hope you’ll join us. We're an agency whose fast pace of growth and influence, is matched only by the advancement opportunities we offer our employees. dna - Health Means Everything.$82,000-$92,000

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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