Account Director, Client Experience Digital

Weber Shandwick; New York (NY); On-site; USD 82,000 - 92,000; Full time

Job summary

Weber Shandwick in New York seeks a Manager with healthcare communications expertise to counsel top clients and drive integrated campaigns. You will shape strategy, manage teams, and deliver programs across digital, earned media, social, and disease education initiatives.

The ideal candidate has 4+ years in healthcare PR, agency experience, strong presentation skills, and a collaborative mindset, with a BA/BS in PR or Communications.

Qualifications

• 4+ years' experience in public relations at an agency or corporate setting; healthcare experience preferred.
• BA or BS in Public Relations, Communications, or related field.
• Ability to manage multiple projects in a collaborative, multidisciplinary team.
• Experience with healthcare communications and pharmaceuticals is a plus.

Responsibilities

• Develop and execute strategic integrated communications programs for healthcare clients.
• Support day-to-day digital strategy across a portfolio of brands and campaigns.
• Write content briefs, oversee social media content calendars and timelines.
• Coordinate with account, sci comms, analytics and influencer teams.
• Provide strategic counsel with digital lead support and client status updates.
• Stay ahead of industry trends and act as a thought leader in digital health.

Skills

Public relations

Healthcare comms

Digital & social

Client experience

Presentation skills

Strategic thinking

Education

BA/BS in Public Relations or Communications

Job description

Agency

Weber Shandwick

Job Function

Communications and PR

Job Subfunction

Public Relations

About You

A Hungry, Strategic, Creative, Collaborative Client Expert Who Wants To Make a Difference On The Accounts You Work On And The Agency You Join. You Have An Outlook That Is

• Team oriented “we†over “Iâ€
• Positive and inspirational
• Energized and charismatic
• Humble and inquisitive
• Agile and adaptable

What You Will Be Doing

Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. As a Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills. In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming. Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns.

Other Responsibilities

• Support day-to-day digital strategy for a major client across a portfolio of brands, becoming an expert on our clients’ business and understanding how their communications objectives help achieve business goals.
• Write content briefs, oversee social media content calendars and develop project timelines.
• Coordinate with account, sci comms, analytics and influencer teams.
• Off a baseline understanding of digital analytics and measurement performance-driven insights for social, influencer and digital platforms.
• Manage client status & internal status documents from a digital perspective.
• Maintain a keen interest in current industry trends, and act as a thought leader in elevating these trends to directly and indirectly affect clients and our digital health practice.
• Attend and speak on client calls, offering strategic counsel with digital lead support.
• Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success.

What We Are Looking For

• Experience working on multi-disciplinary (holistic) healthcare communication initiatives, ideally including disease education campaigns.
• Familiarity with data and regulatory milestone communications.
• Fluency and/or familiarity with digital and social media.
• Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media.
• Experience with clients and accounts that are measurement and evaluation driven.
• Strong presentation skills, poise, and professionalism.
• Industry experience in healthcare communications and/or pharmaceuticals.

Basic Qualifications

• At least 4 years' experience in public relations at an agency or corporate in-house (healthcare experience preferred).
• The ability to manage multiple projects at various stages simultaneously.
• Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
• BA or BS in Public Relations, Communications, or in a related field.

Salary Range

$82,000 USD - $92,000 USD

EEO Statement

The Weber Shandwick Collective is proud to be an Equal Opportunity/Affirmative Action employer. The Weber Shandwick Collective recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.