Manager, Client Analytics & Insights

Safelite Group; Columbus (OH); On-site; USD 95,000 - 135,000; Full time

Job summary

Safelite Group is seeking a Manager, Client Analytics to lead a team of analysts delivering high‑impact analytics and actionable insights that shape business strategy. You’ll translate data into compelling stories and influence decisions across Sales Operations, Account Management, and CCX units.

You will guide reporting excellence, mentor analysts, and drive modernization of dashboards and reporting, partnering with IT to ensure accuracy and automation in key metrics.

Qualifications

• Bachelor's Degree in related field required.
• Master's Degree preferred.
• 4-6 years of relevant analytics experience required.
• 1+ years of people leadership experience required.

Responsibilities

• Collaborate with stakeholders across Sales Operations, Account Management, and CCX units to identify opportunities and optimize programs.
• Identify trends, risks and opportunities and communicate implications.
• Align data strategy across teams and deliver meaningful insights to diverse audiences.
• Lead qualitative and quantitative analyses to support strategic initiatives.
• Develop standard and ad hoc reports translating data into actionable insights.
• Use storytelling to communicate findings clearly for varied audiences.
• Lead and develop talent through coaching and knowledge sharing.
• Drive reporting and visualization excellence with dashboards and tools.
• Ensure accuracy via automation, consolidation and continuous improvement of reporting.
• Perform other duties as assigned and comply with policies.

Skills

Analyst coaching

Data visualization

Storytelling with data

Cross-functional collaboration

Data accuracy & integrity

Time management

Independent + team work

Communication (verbal & written)

Education

Bachelor's Degree in related field

Master's Degree Preferred

Tools

SQL

Tableau

Cognos

Power BI

Looker

Excel

PowerPoint

Job description

Safelite Group is seeking a Manager, Client Analytics to lead a team of analysts delivering high‑impact analytics and actionable insights that shape business strategy. You’ll translate data into compelling stories and influence decisions across Sales Operations, Account Management, and CCX units.

You will guide reporting excellence, mentor analysts, and drive modernization of dashboards and reporting, partnering with IT to ensure accuracy and automation in key metrics.