Manager CHB

Quick USA Inc.; Elk Grove Village (IL); On-site; USD 83,000 - 136,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

10 days PTO

Bonus plan

FSAs

Life and AD&D Insurance

Disability insurance

Tuition assistance

Commuter benefits

Vacation

Job summary

Quick USA Inc. in Elk Grove Village, IL seeks a Customs Brokerage Manager to lead import compliance and brokerage activities, serving as broker of record and ensuring adherence to US customs regulations.

You will oversee Foreign Trade Zone and bonded warehouse operations, train staff, interface with government agencies, and drive compliant client onboarding and account development on-site from 8:00 to 17:00.

Qualifications

• High School Diploma required; a 4-year college degree is preferred.
• Customs Broker license required, with 5+ years’ experience in customs brokerage and management.
• Excellent customer service skills for diverse client interactions.
• Strong organizational and time-management abilities.
• Ability to work independently and under pressure in unsupervised settings.
• Clear written communication (letters, memos, emails).
• Professional demeanor with internal/external customers, vendors and officials.
• Proficiency with Microsoft Word, Excel and Outlook.

Responsibilities

• Audit import compliance and foreign trade zone operations per US laws.
• Interface with government agencies; maintain bonds and powers of attorney.
• Provide CBP regulations guidance and classification advice.
• Monitor productivity and accuracy/timeliness of entries.
• Quote bonded warehouse opportunities; ensure regulatory compliance.
• Onboard new customers; develop customized logistics programs.
• Conduct VIP account compliance audits.

Skills

Customer service

Time management

Organizational skills

Independent work

Professional demeanor

Education

High School Diploma

Customs Broker license

4-year college degree preferred

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Position

Manager CHB

Summary

The Customs Brokerage Manager manages the customs brokerage activities and functions as the broker of record for all custom brokerage functions at their designated location. The Customs Brokerage Manager ensures compliance with Customs regulations through entry audit and proper training of staff. The Customs Brokerage Manager is also responsible to manage the Foreign Trade Zone operations and directs compliance of bonded Warehouse operations.

Essential Duties

• Manage import compliance audit program in the Branch andimplement department policies/ controls procedures to assure compliance is continually maintained:
  • Conduct audits and assess import compliance and foreign trade zone operations with US Customs laws and regulations.
  • Stay abreast of current import CHB/CBP and other government agency regulations to ensure compliance.
  • Ensure JSOX compliance.
• Act as the Port qualifying licensed broker for the organization:
  • Interface with government agencies and maintains positive relationships.
  • Maintain customer bond and power of attorney records.
  • Perform post entry work required to correct errors prior to filing.
  • Creates draft for a binding ruling requested on a client’s commodity; prepares written submission on behalf of clients.
• Train and develop staff:
  • Provide interpretation and guidance of CBP and other government agency regulations and ensures compliance with US specific importing regulations.
  • Provide classification advice.
  • Monitor productivity and audit accuracy and timeliness of entries.
• Facilitate new business acquisition and account development related to full range of customs services:
  • Provide direction to Warehouse Managers to ensure company compliance with Federal regulations governing Container Stations, Bonded Warehouse, and the Foreign Trade Zone Warehouse operations.
  • Provide quotes for potential Bonded Warehouse business opportunities, adding any additional requirements to ensure compliance with customs regulations.
• Ensure maximum client satisfaction through interaction with clients and other company business units:
  • Ensure seamless new customer on board set up and process.
  • Plan and establish customized logistics programs for new customers as needed.
  • Conduct VIP Account Compliance audit.

Working Hours, Working style

8:00~17:00、On-site

Woking Location

Elk Grove Village, IL

Salary/Benefit

$82-936-$135,577

• Medical, Dental, and Vision beginning the 1stof the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition AssistanceProgram, Commuter Benefits, vacation, and much more

Holidays

Saturdays, Sundays, Holidays

Qualifications

• High School Diploma required; 4-year college degree preferred.
• Customs Broker license required, along with 5 or more years’ experience in the customs broker industry as well as management experience.
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Must have the ability to organize and manage multiple priorities.
• Must be able to work independently.
• Must be able to work under pressure in an unsupervised environment.
• Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Must be able to present one’s self in a highly professional manner with both internal and external customers, vendors, and government officials.
• Must have knowledge of Microsoft office Word, Excel, Outlook.