Manager, Channel Account Management, Service Providers

Huntress; United States; Remote; USD 190,000 - 210,000; Full time

Job summary

Huntress in Remote US seeks a Manager of Account Management to lead a quota-carrying team responsible for expanding and renewing customer and MSP relationships. You will drive Net Revenue Retention through product expansion, cross-sell, and renewals, while collaborating with Revenue Leadership and cross-functional partners to ensure consistent messaging and adoption.

This high-impact role emphasizes coaching, accurate forecasting, and durable partner relationships as Huntress scales its

Responsibilities

• Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment
• Own team performance against Net Revenue Retention (NRR), expansion targets, and renewal rates
• Establish operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management
• Hire, onboard, and ramp new Account Managers while continuously developing top performers
• Reinforce Huntress’ culture of accountability, execution, and customer impact
• Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes

Job description

What We Do:

Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers’ protection.

Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.

Reports to: VP of Account Management

Location: Remote US

Compensation Range: $190,000 to $210,000 OTE (70/30 split) plus equity

What You’ll Do

As Manager of Account Management, you will lead and develop a team of quota-carrying Account Managers responsible for driving Net Revenue Retention (NRR) through product expansion, cross-sell, and renewals across Huntress’ customer and partner (MSP) base.

This role is central to scaling Huntress’ post-sale growth motion. You will own your team's performance across expansion, retention, and partner engagement, ensuring customers and partners continue to realize greater value from the Huntress platform as their businesses grow.

You will operate as a people leader, coach, and operator—establishing clear expectations, reinforcing execution rigor, and creating a culture of accountability, urgency, and customer obsession. You will work closely with Revenue Leadership, Marketing, Partner, and Revenue Operations teams to drive consistent engagement, effective messaging, and strong adoption across the installed base.

This is a high-impact, high-visibility role, with success measured by predictable expansion, strong renewal performance, accurate forecasting, and durable partner relationships.

Key Responsibilities

• Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment
• Own team performance against Net Revenue Retention (NRR), expansion targets, and renewal rates
• Establish and maintain operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management
• Hire, onboard, and ramp new Account Managers while continuously developing top performers
• Reinforce Huntress’ culture of accountability, execution, and customer impact
• Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer o