Manager, Channel Account Management, Service Providers

Bazeta; United States; Remote; USD 190,000 - 210,000; Full time

Benefits offered by this job

Remote work

Paid time off

Parental leave

Health benefits

401(k)

Stock options

Home office stipend

Education assistance

Digital reimbursement

Job summary

Huntress is a remote-first cybersecurity company seeking a Manager of Channel Account Management for the Service Providers. You will lead a team of account managers focused on expanding revenue through MSP partnerships, renewals, and cross-sell within a growing customer base.

The role emphasizes building scalable post-sale growth motions, coaching top performers, and collaborating with Revenue Ops and Marketing to drive consistent engagement and value realization across the installed base.

Qualifications

• 3+ years of experience managing quota-carrying Account Managers in SaaS or consumption-based models.
• Proven success leading post-sale revenue growth, not just new logo acquisition.
• Experience operating in a partner-led MSP go-to-market model (strong plus).
• Working knowledge of cybersecurity industry (strong plus).
• Experience using Salesforce and Gong to drive execution, forecasting, and deal inspection.

Responsibilities

• Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue environment.
• Own team performance against Net Revenue Retention, expansion targets, and renewal rates.
• Establish operating cadence: forecasting, pipeline inspection, deal strategy, performance management.
• Hire, onboard, and ramp new Account Managers while developing top performers.
• Reinforce Huntress’ culture of accountability, execution, and customer impact.
• Collaborate with MSPs as trusted advisors to expand product adoption and value realization.

Skills

Account Management

Sales leadership

Forecasting

Partnership management

Tools

Salesforce

Gong

Job description

# Manager, Channel Account Management, Service ProvidersUnited States1 hour agoID 4479621Price on request## DetailsEmployment type: Full-timeRemote: YesCompany: HuntressLevel: Director## DescriptionWhat We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: VP of Account Management Location: Remote US Compensation Range: $190,000 to $210,000 OTE (70/30 split) plus equity What You’ll Do As Manager of Account Management , you will lead and develop a team of quota-carrying Account Managers responsible for driving Net Revenue Retention (NRR) through product expansion, cross-sell, and renewals across Huntress’ customer and partner (MSP) base. This role is central to scaling Huntress’ post-sale growth motion. You will own your team's performance across expansion, retention, and partner engagement, ensuring customers and partners continue to realize greater value from the Huntress platform as their businesses grow. You will operate as a people leader, coach, and operator—establishing clear expectations, reinforcing execution rigor, and creating a culture of accountability, urgency, and customer obsession. You will work closely with Revenue Leadership, Marketing, Partner, and Revenue Operations teams to drive consistent engagement, effective messaging, and strong adoption across the installed base. This is a high-impact, high-visibility role , with success measured by predictable expansion, strong renewal performance, accurate forecasting, and durable partner relationships. Key Responsibilities • Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment • Own team performance against Net Revenue Retention (NRR) , expansion targets, and renewal rates • Establish and maintain operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management • Hire, onboard, and ramp new Account Managers while continuously developing top performers • Reinforce Huntress’ culture of accountability, execution, and customer impact • Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes, and grow their businesses • Build and maintain strong executive and operational relationships within partner organizations • Execute scalable customer and partner engagement motions that ensure consistent communication, education, and value realization • Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes What You Bring to the Team • 3+ years of experience managing quota-carrying individual contributors in Account Management or Sales roles, with direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models • Demonstrated success leading teams responsible for post-sale revenue growth , not just new logo acquisition • Experience operating in a partner-led or MSP-centric go-to-market model (strong plus) • Working knowledge of the cybersecurity industry (strong plus) • Experience using Salesforce as a system of record and Gong (or similar conversation intelligence tools) to drive execution discipline, deal inspection, and forecasting rigor • Strong bias toward action, operational discipline, and measurable outcomes • Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment What We Offer: • 100% remote work environment - since our founding in 2015 • Generous paid time off policy, including vacation, sick time, and paid holidays • 12 weeks of paid parental leave • Highly competitive and comprehensive medical, dental, and vision benefits plans • 401(k) with a 5% contribution regardless of employee contribution • Life and Disability insurance plans • Stock options for all full-time employees • One-time $500 reimbursement for building/upgrading home office • Annual allowance for education and professional development assistance • $75 USD/month digital reimbursement • Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to [e-mail] . Please note that non-accommodation requests to this inbox will not receive a response.... Source: Jobicy (https://jobicy.com/jobs/158211-manager-channel-account-management-service-providers)This listing comes from a partner feed. Apply on the source website.Source:HuntressShare Listing provided by Huntress.