Manager Case Management

HCA Healthcare; Kissimmee (FL); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Comprehensive benefits

Tuition assistance

Paid time off

Retirement plan

Employee Stock Purchase Plan

Job summary

HCA Florida Osceola Hospital in Kissimmee, FL seeks a Manager of Case Management to lead the case management team, coordinate patient-centered care, and ensure compliant, efficient workflows aligned with hospital goals.

You will oversee daily operations, mentor staff, and promote quality outcomes and appropriate resource utilization while maintaining high standards of documentation and communication with care teams.

Qualifications

• Associate or Bachelors’ Degree in Nursing or Nursing Diploma or Master in Social Worker required
• Certification in Case Management preferred
• Certification in InterQual or IQCI preferred
• 2+ years of supervisory experience preferred

Responsibilities

• Promote patient-centered care by coordinating hospital-based case management.
• Oversee day-to-day operations of the case management team and ensure compliance with policies.
• Mentor staff and monitor quality of documentation and assessments to improve outcomes.

Skills

Supervisory experience

Case management knowledge

Healthcare operations

Education

Associate degree in Nursing

Bachelor's degree in Nursing

Nursing Diploma

Master in Social Work

Tools

InterQual

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Manager Case Management today with HCA Florida Osceola Hospital.

Job Summary and Qualifications

Job Summary:

The Manager for Case Management Services reports to the Case Management Director and is responsible for promoting patient-centered care by coordinating all aspects of hospital based case management for his/her assigned area of responsibility in alignment with the goals of the Case Management Department. The Manager for Case Management is accountable for the overall day-to-day oversight and management of the case management program including coordination, supervision, and administrative oversight of the case management team. The Manager for Case Management functions as an expert clinical practitioner, case management subject-matter expert, resource, advisor and leader for the members of the case management team. The Manager for Case Management supervises and monitors professional and support staff and ensures that effective care coordination and case management practices are consistent with hospital policies, and applicable regulations and guidelines. The Manager for Case Management monitors quality of the interactions, documentation and assessments of the case management staff. The Manager for Case Management coordinates activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization.

What qualifications you will need:

• Associate or Bachelors’ Degree in Nursing or Nursing Diploma or Master in Social Worker required


• Certification in Case Management preferred


• Certification in InterQual or IQCI preferred


• 2+ years of supervisory experience preferred

Benefits

HCA Florida Osceola Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services


• Wellbeing support, including free counseling and referral services


• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence


• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling


• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing


• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Florida Osceola Hospital is a 404-bed tertiary care hospital. We are accredited by the Joint Commission and are a Level II Trauma Center. We are a teaching hospital in collaboration with UCF College of Medicine. Our hospital is conveniently and centrally located in the Heart of Kissimmee. We are only minutes from Orlando, St. Cloud, Celebration, and Poinciana. We are committed to enhancing the standard of healthcare by providing services including Emergency Care, Trauma Care, Pediatric ER, Heart & Vascular Institute, and Comprehensive Stroke Center. Other services include The Baby Suites Maternity Care, Neonatal Intensive Care Unit Level II, Women’s Services, Behavioral Health, Orthopedics & Spine, and a Graduate Medical Education Program. We expand our care to the community with our freestanding Emergency Department at Hunter’s Creek ER.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager Case Management opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.