Manager Case Management

HCA-Florida-Osceola-Hospital; Kissimmee (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

HCA Florida Osceola Hospital in Kissimmee, FL is seeking a Manager for Case Management to lead hospital-based case management, coordinate patient flow, and promote high-quality, cost-effective care.

You will oversee the case management team, ensure compliant documentation, and align activities with department goals; supervision and resource utilization will be key.

Qualifications

• Associate or Bachelors’ Degree in Nursing or Nursing Diploma or Master in Social Worker required.
• Certification in Case Management preferred.
• Certification in InterQual or IQCI preferred.
• 2+ years of supervisory experience preferred.

Responsibilities

• Coordinate all aspects of hospital-based case management for assigned area.
• Provide day-to-day oversight and administrative leadership of the case management team.
• Ensure care coordination and case management practices align with hospital policies and guidelines.
• Monitor quality of interactions, documentation and assessments by case management staff.

Skills

Supervisory experience

Case management certification

InterQual IQCI certification

Education

Associate or Bachelors’ Degree in Nursing or Nursing Diploma or Master in Social Worker

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Manager Case Management today with HCA Florida Osceola Hospital.

Job Summary and Qualifications

Job Summary:

The Manager for Case Management Services reports to the Case Management Director and is responsible for promoting patient-centered care by coordinating all aspects of hospital based case management for his/her assigned area of responsibility in alignment with the goals of the Case Management Department. The Manager for Case Management is accountable for the overall day-to-day oversight and management of the case management program including coordination, supervision, and administrative oversight of the case management team. The Manager for Case Management functions as an expert clinical practitioner, case management subject-matter expert, resource, advisor and leader for the members of the case management team. The Manager for Case Management supervises and monitors professional and support staff and ensures that effective care coordination and case management practices are consistent with hospital policies, and applicable regulations and guidelines. The Manager for Case Management monitors quality of the interactions, documentation and assessments of the case management staff. The Manager for Case Management coordinates activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization.

What qualifications you will need:

• Associate or Bachelors’ Degree in Nursing or Nursing Diploma or Master in Social Worker required
• Certification in Case Management preferred
• Certification in InterQual or IQCI preferred
• 2+ years of supervisory experience preferred

Benefits

HCA Florida Osceola Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Florida Osceola Hospital is a 404-bed tertiary care hospital. We are accredited by the Joint Commission and are a Level II Trauma Center. We are a teaching hospital in collaboration with UCF College of Medicine. Our hospital is conveniently and centrally located in the Heart of Kissimmee. We are only minutes from Orlando, St. Cloud, Celebration, and Poinciana. We are committed to enhancing the standard of healthcare by providing services including Emergency Care, Trauma Care, Pediatric ER, Heart & Vascular Institute, and Comprehensive Stroke Center. Other services include The Baby Suites Maternity Care, Neonatal Intensive Care Unit Level II, Women’s Services, Behavioral Health, Orthopedics & Spine, and a Graduate Medical Education Program. We expand our care to the community with our freestanding Emergency Department at Hunter’s Creek ER.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.