Manager, CAM Ops & Readiness

CVS Health; Montpelier (VT); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Health insurance

Dental & vision coverage

Paid time off

Job summary

CVS Health in Montpelier, VT is seeking a Manager, CAM Business Integration & Readiness to lead the implementation and operational integration of CAM capabilities across lines of business. You will coordinate cross-functional teams with Operations, Product, Technology, and leadership to translate priorities into executable business processes.

This role will drive discovery, testing, rollout, and risk management, ensuring validation before production and delivering sustained value through

Qualifications

• 5+ years of experience in healthcare operations, claims, program management, process improvement, or related functions.
• Demonstrated experience coordinating cross-functional initiatives involving multiple stakeholders.
• Experience supporting implementation, testing, operational integration, or business execution efforts.
• Strong facilitation, communication, and stakeholder management skills.
• Strong organizational, problem-solving, and execution skills.
• Ability to manage multiple concurrent workstreams in a fast-paced environment.
• Proficiency with Microsoft Office Suite and collaboration tools.

Responsibilities

• Coordinate cross-functional execution, partner with business subject matter experts, support testing and implementation activities, and help drive alignment on dependencies, timelines, and operational impacts.
• Work with CAM senior leaders and cross-functional partners to translate strategic priorities into business execution and operational outcomes.
• Identify and coordinate business SMEs to support discovery, requirements validation, testing, implementation, and rollout activities.
• Facilitate working sessions to gather operational insights, define business needs, validate workflow impacts, and support business decision-making.
• Ensure frontline operational feedback is incorporated into capability enhancements and future roadmap discussions.
• Support consistent processes for intake, prioritization, issue resolution, and business decision-making.
• Support business UAT strategies, plans, and execution activities.
• Coordinate tester participation across lines of business and stakeholder groups.
• Track testing progress, defects, business decisions, and sign-off activities.
• Partner with technology teams to resolve defects, assess operational impact, and support release execution.
• Help ensure business validation is completed before production release.
• Support communication, training, and change activities associated with CAM releases as part of successful implementation.
• Track operational risks, adoption barriers, and improvement opportunities following release.
• Partner with leaders to support sustained utilization, operational integration, and value realization
• Support governance forums, working groups, and leadership reviews.

Skills

Cross-functional coordination

Facilitation & stakeholder management

Communication

Project management

Organizational & problem-solving

Multi-tasking in fast-paced env

Microsoft Office Suite

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office Suite

Job description

CVS Health in Montpelier, VT is seeking a Manager, CAM Business Integration & Readiness to lead the implementation and operational integration of CAM capabilities across lines of business. You will coordinate cross-functional teams with Operations, Product, Technology, and leadership to translate priorities into executable business processes.

This role will drive discovery, testing, rollout, and risk management, ensuring validation before production and delivering sustained value through