Manager, C3 Operations Logistics & Services

Altria Client Services LLC; Richmond (VA); Híbrido; USD 120.000 - 173.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work schedule (Tue–Thu in‑site,

15 days PTO + 13 holidays + 2 floating

37.5-hour workweek

401(k) with company contributions

Professional development stipends

Medical, dental, vision coverage

Parental and bonding leave

Descripción de la vacante

Altria Client Services LLC in Richmond, VA seeks a Manager, C3 Operations Logistics & Services to lead third-party workforce activities for the Cofer Conversion Center (C3). The role focuses on directing operations, budgeting, and compliance to support manufacturing across Altria operating companies.

You will collaborate with internal and external partners, manage contracts, and drive process improvements while maintaining strong financial and regulatory controls.

Formación

• Bachelor's degree preferred in Engineering, Business, Supply Chain, or related field.
• 5+ years of experience in manufacturing operations, logistics, production planning, supply chain, or inventory management within manufacturing.
• Advanced proficiency of Microsoft Office; working knowledge of manufacturing inventory systems (e.g., SAP).
• Demonstrated problem-solving and project leadership in manufacturing processes.

Responsabilidades

• Oversee third-party workforce and liaise between third-party org and Altria operations.
• Maintain relationships with supporting third-party organizations and provide resources as needed.
• Understand and manage contracts, renewals, and extensions with third parties.
• Oversee facility utilities and manage annual cost-center budgets and end-of-month charge backs.
• Lead execution of ongoing work: returns, tax stamping, product destruction, consumer complaints, etc.
• Receive work requests from operating companies and coordinate with partners to deliver needs.
• Ensure compliance with legal, tax, and regulatory implications and plan for future needs.
• Maintain knowledge of SAP, ODC, Altria Buyer and other key systems.

Conocimientos

Bachelor's degree + experience

5+ years manufacturing operations

Communication skills

Systems proficiency

Financial acumen

Independent prioritization

Educación

Bachelor's degree in Engineering, Business, Supply Chain, or related

Herramientas

SAP

Altria Buyer

Descripción del empleo

Does solving complex problems, developing creative solutions, and working in a manufacturing environment interest you? Would you like autonomy to lead an operation and make impactful business decisions? If so, then here is an opportunity for you!We are seeking a Manager, C3 Operations Logistics & Services to join our team in Richmond, VA. You will lead initiatives of diverse scope and complexity to support the business' manufacturing operations by handling the third-party workforce at the Cofer Conversion Center (C3). This operation's objective is to use the capabilities and infrastructure of a third-party operated facility to support the Altria operating companies by performing semi-automated and/or manual activities.

What you will be doing:

• Overseeing the work of the third-party workforce, including providing direction, collaborating to solve problems, and providing resources when needed. Act as the liaison between the third-party organization and Altria's operating companies.
• Maintaining the relationships and objectives of other supporting third-party organizations, to include technical and systems support.
• Understanding the contracts with each third-party organization and handling contract changes, renewals, extensions, etc. as needed.
• Overseeing the facility and management of utilities.
• Handling the budget by establishing an annual budget for each cost center at C3. Completing end-of-month charge backs to the accurate operating companies and departments.
• Leading execution of ongoing work, including returned goods processing, tax stamping, product destruction / disposal, consumer complaint processing, and much more.
• Receiving requests for new work from the operating companies and working with key business partners, both internal and external, to deliver the needs of the business. Remaining flexible and quick to react.
• Thoroughly understanding legal, tax, and regulatory implications of the operation and ensuring compliance.
• Strategically planning for the future of the operation, anticipating future needs and building the workforce to react appropriately.
• Maintaining a working knowledge of SAP, ODC, Altria Buyer and other key systems.

We want you to have:

• Bachelor's degree preferred in Engineering, Business, Supply Chain, or a related field.
• 5+ years of experience in manufacturing operations, logistics, production planning, supply chain, or inventory management within a manufacturing environment.
• Strong oral and written presentation skills, as well as confirmed interpersonal and communication skills.
• Validated systems skills.
• Demonstrated manufacturing process expertise and problem-solving skills to identify, develop, and lead implementation of projects.
• Advanced proficiency of Microsoft Office systems and working knowledge of manufacturing inventory systems preferred (i.e. SAP).
• Demonstrated attention to detail, and ability to apply complex and interrelated procedures consistently and accurately.
• Ability to work independently to prioritize work requirements, solve problems, facilitate business change, and drive process improvements. Possess a demonstrated ability to balance multiple priorities in a changing environment.
• Familiarity with manufacturing budgets and reporting, with some level of financial skill.
• Ability to perform duties that would be reasonably expected in a manufacturing environment including (but not limited to) bending, standing, lifting, twisting, and kneeling. May be exposed to one of the following elements: extremes of temperature, fumes, odors, dust, and loud noise.

As a People Leader at Altria, you are accountable for both results and the experience of your team. You drive alignment by connecting strategy to daily work, and you model collaboration by embracing diverse perspectives. By creating trust, offering feedback, and leading with authenticity, you help strengthen Altria's culture and deliver meaningful outcomes.

The starting salary is based but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00.

Why You'll Love Building Your Career at Altria

• Work where connection and flexibility meet - enjoy the benefits of in-person collaboration three days a week (Tuesday - Thursday), while maintaining the flexibility to work remotely on Mondays and Fridays. Our hybrid approach empowers you to stay connected, collaborate with colleagues, and manage your schedule in a way that works best for you.
• Own your time - start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
• A place where you belong - where your ideas are welcomed, your growth is encouraged, and your impact is real.
• Get recognized for your work - annual merit increases and performance bonus.
• A future you can count on - 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary.
• Help with your goals - get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
• Support for what matters most - comprehensive medical, dental, and vision coverage for you and your family.
• Celebrating your milestones - paid parental and bonding leave for life's biggest moments.
• Wellness that goes beyond work - programs that care for your whole well-being at whatever stage you are in your life.
• A culture that gives back - paid volunteer days and a shared commitment to making a difference.

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.