Business Unit Leader (Team Lead)

Altria Client Services LLC; Richmond (VA); On-site; USD 92,000 - 133,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Floating holidays

37.5-hour workweek

401(k) matching

Profit sharing

Student loan assistance

Professional development stipends

Parental leave

Job summary

Altria Client Services LLC in Richmond, VA is seeking a Team Lead to guide manufacturing teams in translating business strategies into actionable on‑the‑floor plans. You will manage staffing, resources, and schedules to meet production and quality goals.

You will coach and develop staff, drive continuous improvement, monitor performance metrics, and coordinate maintenance activities. Leadership experience in manufacturing with strong problem solving and the ability to adapt to 2nd or 3rd shifts

Qualifications

• Associates degree or 4-year apprenticeship with 3 years of leadership experience.
• In lieu of education, 5 years of manufacturing leadership experience accepted.
• Experience with production maintenance and Lean principles preferred.
• Ability to coach and lead employees in a team-based environment.

Responsibilities

• Manage resources and staffing to meet production goals and compliance.
• Develop teams and implement problem‑solving and continuous improvement.
• Mentor and recognize performance, administering rewards as appropriate.
• Develop and monitor actionable measures linking unit performance to goals.
• Coordinate troubleshooting, maintenance activities to meet schedules.
• Share information to focus problem solving and process improvement.

Skills

Leadership experience

Staff coaching

Problem solving

Communication

Team development

Education

Associates degree

State approved apprenticeship

Leadership experience (3+ years)

Job description

Together We Innovate. Together We Change. Do you have experience leading teams in a complex business environment? Do you enjoy developing people and leading a team to accomplish business goals? If so, then we have an opportunity for you!We are currently seeking a highly qualified Team Lead to join us at our Manufacturing Center in Richmond, VA. You will lead teams in understanding and translating functional or business strategies into tactical implementation plans within the business unit.

What you will be doing:

• You are managing resources and staffing levels within the unit to meet production, compliance, team and project objectives or goals
• You will determine and provide for team and individual development based on the needs of the business. You will develop and sustain problem solving, continuous improvement and decision-making skills
• You will seek mentoring opportunities with teams and individuals for performance improvement, administering rewards, recognition, and consequences when appropriate
• You'll develop and monitor key, actionable measures with your team to link business unit performance to factory and manufacturing-wide objectives or strategy
• You will coordinate troubleshooting, equipment maintenance, and planned maintenance activities with team members and support resources to meet established schedules and assure effective execution of work processes
• You will develop and share meaningful information to support and focus problem solving and process improvement efforts of Work Teams in line with key measures, business goals, and strategic initiatives

What we want you to have:

• Associates degree OR four (4) year state approved apprenticeship and at least three (3) years relevant leadership experience is required.
• In lieu of the education requirement, a candidate can qualify with five (5) years' experience in a manufacturing or relevant leadership role.
• You possess relevant experience in production maintenance
• Supervisory experience in a manufacturing environment preferred; familiarity with principles / concepts of Quality Systems / Lean Principles within manufacturing
• You have confirmed ability to effectively coach and lead employees in a team-based environment
• You have the ability to draw on knowledge and experience to resolve problems, identify needs, and apply logic/deductive reasoning to develop and implement lasting solutions
• You possess a demonstrated ability to balance multiple priorities in a changing environment. You can make decisions using independent judgment under time constraints with minimal supervision when required
• You can negotiate and build consensus for resource needs, problem solving and solutions with peers, subordinates and management through networks within and beyond the business unit or department
• You are open to working 2nd or 3rd shifts

As a People Leader at Altria, you are accountable for both results and the experience of your team. You drive alignment by connecting strategy to daily work, and you model collaboration by embracing diverse perspectives. By creating trust, offering feedback, and leading with authenticity, you help strengthen Altria's culture and deliver meaningful outcomes. The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $91,500.00 - $132,750.00.

Why You'll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported - both at work and in life. Here's what you'll find here:

• Own your time - start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
• A place where you belong - where your ideas are welcomed, your growth is encouraged, and your impact is real.
• Get recognized for your work - annual merit increases and performance bonus.
• A future you can count on - 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary.
• Help with your goals - get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
• Support for what matters most - comprehensive medical, dental, and vision coverage for you and your family.
• Celebrating your milestones - paid parental and bonding leave for life's biggest moments.
• Wellness that goes beyond work - programs that care for your whole well-being at whatever stage you are in your life.
• A culture that gives back - paid volunteer days and a shared commitment to making a difference.

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact. This position is not eligible for sponsorship.