Manager, Business Operations

Jobtailor; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Illinois is seeking a senior professional to coordinate cross-functional projects across finance and media, guiding campaign planning and budgeting with a strong emphasis on governance and accuracy.

You will lead end-to-end financial workflows, manage planning tools, and ensure timely invoicing and compliance while collaborating with onshore and offshore teams to deliver client value.

Qualifications

• 3+ years Media/Finance experience at a large media agency.
• College Degree in Finance or Marketing required or equivalent work experience.
• Knowledge of Digital, Broadcast and Print media preferred.
• Advanced Microsoft Excel skills and ability to work with scaled Excel spreadsheets is mandatory.
• Strong attention to detail focusing on accuracy of numbers and ability to cross-check formulas & related numbers across related reports.
• Ability to problem solve to develop solutions; troubleshooting experience required.
• Strong project management skills, meeting deadlines with reliance on cross-discipline, cross-team collaboration.

Responsibilities

• Coordinate processes and manage projects across cross-functional teams for a lead client.
• Lead best-practice stewardship, process standardization, fiduciary accountability, and orchestration across end-to-end financial and media workflows.
• Aggregate budget data and oversee quality assurance, governance, reporting, and communication of campaign investment plans across all media.
• Consult on implementation governance and best practices and ensure training compliance across platforms.
• Confirm operational best practices with Project Management and embed finance expertise into workflow definitions and project timelines.
• Lead integration between Planning, Integrated Investment, Marketing Science, Finance, and Project Management teams, including onshore and offshore resources.
• Liaise with offshore teams for work deployment and collaborate with investment, activation, and operations teams.
• Ensure consistency in client-facing deliverables, including strategic recommendations, tactical plans, and budget deliverables.
• Ensure timely invoicing for fees and media with Budget Project Management, Planning Analysts, and Account Leadership.
• Support, audit, and enforce process rollouts; troubleshoot issues and serve as an escalation point.
• Own and maintain planning and tracking tools for campaign data, Proof of Performance, monthly budget tracking, and bi-weekly financial status.
• Manage MediaOcean, MediaTools/Planit, and in-house budget tracking infrastructure.
• Manage media campaign actualization and billing timelines and escalate potential delays.
• Orchestrate uncleared campaigns to ensure timely clearing compliance and partner payment.
• Build working relationships with internal teams and clients to facilitate execution.
• Advise on industry best practices and resolve issues.
• Participate in monthly finance meetings to review client finance issues.
• Assist with financial guidelines, roadmaps, vendor relationships, discrepancy resolution, and reporting deadlines.

Skills

MediaOcean Management

Advanced Microsoft Excel

Project Management

Financial Reporting

Cross-Functional Collaboration

Budget Tracking

Troubleshooting

Attention to Detail

Communication

Education

Bachelor's degree in Finance or Marketing

Tools

MediaTools

Planit

Prisma

DDS

Job description

• Coordinate processes and manage projects across cross-functional teams for a lead client
• Lead best-practice stewardship, process standardization, fiduciary accountability, and orchestration across end-to-end financial and media workflows
• Aggregate budget data and oversee quality assurance, governance, reporting, and communication of campaign investment plans across all media
• Consult on implementation governance and best practices and ensure training compliance across platforms
• Confirm operational best practices with Project Management and embed finance expertise into workflow definitions and project timelines
• Lead integration between Planning, Integrated Investment, Marketing Science, Finance, and Project Management teams, including onshore and offshore resources
• Liaise with offshore teams for work deployment and collaborate with investment, activation, and operations teams
• Ensure consistency in client-facing deliverables, including strategic recommendations, tactical plans, and budget deliverables
• Ensure timely invoicing for fees and media with Budget Project Management, Planning Analysts, and Account Leadership
• Support, audit, and enforce process rollouts; troubleshoot issues and serve as an escalation point
• Own and maintain planning and tracking tools for campaign data, Proof of Performance, monthly budget tracking, and bi-weekly financial status
• Manage MediaOcean, MediaTools/Planit, and in-house budget tracking infrastructure
• Manage media campaign actualization and billing timelines and escale potential delays
• Orchestrate uncleared campaigns to ensure timely clearing compliance and partner payment
• Build working relationships with internal teams and clients to facilitate execution
• Advise on industry best practices and resolve issues
• Participate in monthly finance meetings to review client finance issues
• Assist with financial guidelines, roadmaps, vendor relationships, discrepancy resolution, and reporting deadlines

Requirements

• 3+ years Media/Finance experience at a large media agency
• College Degree in Finance or Marketing required or equivalent work experience
• Knowledge of Digital, Broadcast and Print media preferred
• Familiarity with Media Ocean, DDS, Prisma, and various planning systems is preferred (MediaTools, Lumina, Planit)
• Advanced Microsoft Excel skills and ability to work with scaled Excel spreadsheets is mandatory
• Strong attention to detail focusing on accuracy of numbers and ability to cross-check formulas & related numbers across related reports
• Ability to problem solve to develop solutions; troubleshooting experience required
• Strong project management skills, meeting deadlines with reliance on cross-discipline, cross-team collaboration

Core Competencies

Demonstrates expertise in managing cross-functional projects and financial workflows, ensuring compliance with best practices and delivering accurate budget tracking and reporting. Proficient in utilizing planning tools and fostering collaboration among internal and external teams to achieve campaign objectives.

Highest-signal resume keywords

• MediaOcean Management
• Advanced Microsoft Excel Skills
• Project Management Expertise
• Financial Reporting and Governance
• Cross-Functional Team Collaboration

ATS Optimization Keywords

Hard Skills

• Budget Tracking
• Financial Analysis
• Process Standardization
• Quality Assurance
• Troubleshooting

Soft Skills

• Attention to Detail
• Problem Solving
• Communication

Industry Keywords

• Media Agency Experience
• Digital Media
• Broadcast Media
• Print Media
• Fiduciary Accountability

Tools & Technologies

• MediaTools
• Planit
• Prisma
• DDS