Manager, Business Operations

OMDUS OMD USA LLC; United States; On-site; USD 50,000 - 95,000; Full time

Benefits offered by this job

In-office 3 days a week

Job summary

Omnicom Group's OMD unit is seeking an experienced Account Management and Growth professional to join our client operations team. You will consult cross-functional teams, ensure governance, and manage budgeting and invoicing processes across onshore and offshore resources to deliver timely campaigns.

You will collaborate with Planning, Investment, Marketing Science, Finance, and Project Management, owning planning tools and reporting while upholding best practices and client requirements.

Qualifications

• 3+ years Media/Finance experience at a large media agency.
• College Degree in Finance or Marketing required or equivalent work experience.
• Knowledge of Digital, Broadcast and Print media preferred.

Responsibilities

• Consult and confirm implementation governance and best practices, ensure training compliance across platforms.
• Confirm operational best practices with Project Management, embedding finance expertise into workflow definitions and project timelines.
• Lead integration and connectivity between cross-functional teams (e.g. Planning, Integrated Investment, Marketing Science, Finance, Project Management).
• Collaborate with investment + activation and operations teams both onshore and offshore, act as liaison for offshore work deployment.
• Collaborate with Budget Project Management, Planning Analysts, and Account Leadership to ensure that all invoicing for fees and media is delivered timely.

Skills

Media Ocean

Excel

DDS

Prisma

Planit

MediaTools

Lumina

Education

Finance or Marketing degree

Tools

MediaTools

Lumina

Planit

Job description

Agency: Omd Job Function: Account Management and Growth Job Subfunction: Sales and Client Operations Job Description: OMD Manager, Business Operations, Overview We are OMD, Adweek's Global Media Agency of the Year in 2020. We are the world's largest media network with more than 12,000 people working in over 100 countries. As the world grows with opportunities, the key is reacting to them, by making better decisions, faster - combining innovation, creativity, empathy and evidence to help them move faster, reach further and take smarter risks every day. We pride ourselves on being a people-obsessed, outcomes-focused business that applies evidence and data-based solutions, married with the practice of empathy, to drive performance and growth. When working with our clients, we put ourselves in the shoes of the consumer in order to see the world through their eyes. We focus on finding greater empathy with the consumer so as to uncover insights and opportunities that deliver more valued and valuable connections.

What You Can Expect:

• Dynamic diversity. Bringing diversity of perspective, skillset, and background, as well as the mix of ages, genders, ethnicities, skillsets & backgrounds.
• Radical collaboration. Connecting a diverse group of people through instinctive structures, skills and mindsets.
• Rapid prototyping. Fostering a mindset of curiosity in which our people are always building, testing, evolving and retesting hypotheses.

Responsibilities

• Consult and confirm implementation governance and best practices, ensure training compliance across platforms
• Confirm operational best practices with Project Management, embedding finance expertise into workflow definitions and project timelines (e.g. client and deliverable expectations, turnaround times, client escalations, client-facing deliverable consistency)
• Lead integration and connectivity between cross-functional teams (e.g. Planning, Integrated Investment, Marketing Science, Finance, Project Management)
• Inclusive of integration between onshore and offshore resources
• Collaborate with investment + activation and operations teams both onshore and offshore, act as liaison for offshore work deployment.
• Confirm consistency in client facing deliverables (e.g. Strategic Recommendations, Tactical Plans, Budget Deliverables) in partnership with Team Leadership and BPM
• Collaborate with Budget Project Management, Planning Analysts, and Account Leadership to ensure that all invoicing for fees and media is delivered timely.
• Support, audit, & enforce new process rollouts across all team members including troubleshooting of common issues & serving as escalation point against any blockers
• Own and maintain planning and tracking tools to ensure accurate delivery of campaign data for the client (including Proof of Performance, monthly campaign budget tracking, and bi-weekly financial 'status', etc.)
• Manage MediaOcean, MediaTools/Planit and in house budget tracking infrastructure.
• Manage media campaign actualization and billing timelines to ensure teams are staying on track, while raising any red flags of possible delays.
• Leads and orchestrates uncleared campaigns with Investment, Offshore, BPM and Media Rec teams to ensure timely clearing compliance and payment to our partners.
• Foster good working relationships and understanding with various teams as well as the client to facilitate flawless execution
• Leverage industry experience (where applicable) to advise on best practices and address questions and/or issues as they arise
• Participate in monthly finance meetings with regional/local account teams to review the status of client finance issues.
• Assist in the creation and communication of financial guidelines and roadmaps (templates, ways to work, best in class methods, etc.)
• Assist in managing relationships with vendors, especially when discrepancies arise, finding creative solutions to complex situations
• Maintain and adhere to reporting deadlines/timelines.

Qualifications

• 3+ years Media/Finance experience at a large media agency
• College Degree in Finance or Marketing required or equivalent work experience
• Knowledge of Digital, Broadcast and Print media preferred

Skills/Abilities

• Familiarity with Media Ocean, DDS, Prisma, and various planning systems is preferred (MediaTools, Lumina, Planit)
• Advanced Microsoft Excel skills and ability to work with scaled Excel spreadsheets is mandatory
• Strong attention to detail focusing on accuracy of numbers and ability to cross-check formulas & related numbers across related reports
• Ability to problem solve to develop solutions, troubleshooting a must
• Strong project management skills – meeting deadlines with reliance on cross-discipline, cross-team collaboration

$50,000 - $95,000

Omnicon's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicon's corporate group already require five days of in-office attendance.

Omnicon is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together.

Join us—we look forward to getting to know you.

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Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers: It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.

EOE/AA/M/D/V/F.

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