Manager Business Development

Dayforce; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Dayforce seeks a Manager of Revenue Development to lead a team focused on expanding relationships with existing customers. This role involves strategic planning, performance tracking, and fostering a customer-centric culture to drive pipeline growth and enhance customer satisfaction. Ideal candidates will have significant experience in sales and leadership, particularly in software or HCM domains.

Benefits

Comprehensive wellness initiatives

Excellent time away from work programs

Volunteer opportunities

Qualifications

• 4–8 years in B2B sales, with 2+ years in a leadership role.
• Familiarity with software/SaaS business models.
• Strong data interpretation skills.

Responsibilities

• Lead the Revenue Development team to drive customer portfolio expansion.
• Develop strategies for identifying opportunities and fostering collaboration.
• Standardize processes and track performance metrics.

Skills

B2B sales

customer expansion

cross-sell

data-driven processes

Tools

Salesforce

Outreach

Marketo

Job description

Posted Wednesday, May 28, 2025 at 4:00 AM | Expires Monday, July 28, 2025 at 3:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better TM - Reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States

About the Opportunity

The Manager of Revenue Development for Customer Base plays a critical role in growing and deepening our relationships with existing customers across the Dayforce platform. This leader is responsible for building, developing, and managing a high-performing Revenue Development team that focuses on expansion pipeline creation—leveraging inbound, outbound, and account-based strategies to identify and qualify cross-sell and up-sell opportunities.

Reporting to the VP of Revenue Development and partnering closely with the GVP of Customer Base Sales, Sales DVPs, and GTM and Marketing teams, this role helps drive pipeline and annual contract value (ACV) growth from our installed base. The ideal candidate combines strategic thinking with operational rigor and is passionate about delivering customer value and growth through data-driven processes, people development, and cross-functional collaboration.

What You’ll Get to Do

Build and lead a top-tier Customer Base Revenue Development team to drive expansion across our customer portfolio

Develop and execute strategies for identifying and qualifying expansion opportunities in partnership with Customer Base Sales and Customer Success teams

Foster a culture of performance, customer-centricity, innovation, and collaboration within the CB Revenue Development team

Standardize and continuously improve operating models, enablement programs, tooling, and reporting

Define and track key metrics for performance, pipeline health, and conversion from MQL-to-SQL-to-Opportunity within the customer base

Collaborate with Marketing and Product teams to align campaigns and messaging to customer needs and lifecycle stages

Own onboarding, development, and retention of Revenue Development Representatives (RDRs) focused on the CB segment, including structured 30-, 60-, and 90-day onboarding plans

Activate a data-first approach to coach and optimize individual and team performance

Drive coordination with Account Managers and Customer Success Managers to surface timely, relevant opportunities for growth

Design and implement scalable systems for territory coverage, lead management, and outreach prioritization

Maintain tight SLAs with Sales and Marketing leadership to ensure timely and high-quality handoffs of qualified opportunities

Ensure CB pipeline targets are met and continuously exceeded through repeatable and scalable execution

Skills and Experience We Value

4–8 years of experience in B2B sales, revenue development, or inside sales, with at least 2+ years in a leadership capacity

Proven success building and leading high-performing teams focused on customer expansion, cross-sell, or renewal pipeline generation

Familiarity with software/SaaS business models and sales cycles, especially within existing customer ecosystems

Deep understanding of customer lifecycle stages, account development strategies, and buyer engagement best practices

Strong ability to interpret and act on data to optimize performance and forecast pipeline contribution

Familiarity with sales and marketing technology stacks (Salesforce, Outreach, 6sense, Marketo, etc.)

Demonstrated ability to work cross-functionally and influence without authority

Experience working in HCM, HRIS, or similar enterprise software is a plus

High energy, detail-oriented, and passionate about team growth and customer impact

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here:https://www.dayforce.com/be-aware-of-recruiting-fraud