MANAGER - BUSINESS APPLICATIONS

WHEDA; Madison (WI); On-site; USD 104,000 - 131,000; Full time

Job summary

WHEDA in Madison seeks a Business Applications Manager to lead the Information Technology department. You will oversee core business applications, software development for home-grown apps, and lifecycle management to support operational effectiveness.

Responsibilities include guiding software strategy, collaborating with business units, and supervising staff. The role involves budgeting, procurement, and project governance while ensuring alignment with organizational goals.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field with 5 years of related experience and at least 2 years in a supervisory role.
• Valid Driver's License Required

Responsibilities

• Owns strategic systems landscape and integrations within the Business Applications team; guides software strategy and design.
• Identifies needs and implements solutions via analysis, design, testing, and support; mentors staff.
• Performs supervisory duties including hiring, training, and evaluations; ensures safety and policy compliance.
• Drives continuous improvement; creates roadmaps for high-impact systems; manages software lifecycle and standards.
• Collaborates with business units to meet enhancements, production support, testing and reporting needs.
• Supports PMO portfolio prioritization and acts in project manager/owner roles as needed.
• Assists with budgeting, procurement, testing, and payment activities for technology.

Skills

Problem solving

Project management

Change management

Process improvement

Training & mentoring

Policy development

Time management

Relationship management

Attention to detail

Communication skills

Software development

Confidentiality

Education

Bachelor's Degree in CS/IS or related field

Job description

WHY WHEDA?

WHEDA serves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing, small businesses, and agriculture.

WHEDA employees participate in the State of Wisconsin benefit package (https://www.wheda.com/about-wheda/careers/benefits). WHEDA offers an excellent benefits package that includes: Medical, Vision, and Dental Insurance, State Retirement plan; 457 Deferred Compensation, Group Term Life Insurance (and optional term life insurance for family members), Disability Insurance, paid sick leave, paid vacation time twenty eight (28) personal holiday hours, Twelve (12) paid legal holidays per year, tuition reimbursement program.

WHEDA is an equal opportunity and Affluent Action employer seeking a diverse and talented workforce. Veterans are also encouraged to apply.

WHEDA has a remote work policy where certain employees may enjoy a hybrid or remote work schedule, based on position and business needs. See more details below related to this specific position.

WHEDA is seeking a Business Applications Manager to join our Information Technology department in our Madison facility.

SALARY: Hiring Range for this position is from $103,901-$130,663 Annually.

Offered Salary will be based on qualifications and internal pay equity. WHEDA provides a competitive salary, and WHEDA employees participate in the State of Wisconsin benefit package which includes retirement, health insurance and deferred compensation programs.

POSITION OVERVIEW:

The position of Business Applications Manager is responsible for managing and overseeing all core business applications. Specifically, the overall support, leading, roadmap and lifecycle management. This also includes software application development for home grown applications. Manage software lifecycle activity to maintain and upgrade existing systems and applications. Ensures that the strategic system landscape enables operational effectiveness across the Authority.

ESSENTIAL DUTIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Overall ownership of the strategic systems landscape of internal and external applications and their integrations within the Business Applications team. Guides the Authority on software strategy, design and processes to drive operational effectiveness in meeting strategic objectives. Manages and maintains all applications within purview.
• Identifies application needs and implements solutions, via analysis, design, execution, testing, monitoring, and support. Mentors and coaches' staff in developing and improving their technical, analytical, and communication skills.
• Perform supervisory duties, including hiring, training, and coaching, performance evaluations and corrective action, ensuring employees follow policies and procedures, and maintain a safe working environment.
• Drive continuous improvement within the team and Authority via system and process improvements. Create and maintain Roadmaps for high impact systems. Manages analysis and software development methodologies, tools and standards to increase efficiency and effectiveness. Implement and train others on best practices.
• Collaborates with all business units to meet system enhancements, production support, testing, and reporting needs. Manages software lifecycle activity, collaborating with external vendors as needed, to maintain and upgrade existing systems and applications.
• Assists with ensuring the Project Management Office project portfolio is prioritized, aligned, staffed, and executed successfully as required by strategic organization goals. Act as a Project Manager, Sponsor, Stakeholder, Technical Owner, or Business Owner as needed.
• Participates in budgeting, selecting, and purchasing activities for technology procurement. Works with Finance and IT support staff to coordinate the ordering, receiving, testing, and payment activities related to the acquisition and maintenance of technology.
• Performs or assists with other duties as assigned.

QUALIFICATIONS:

• Bachelor's Degree in Computer Science, Information Systems, or a related field, AND 5 years of progressively responsible experience related to the area of assignment, including a minimum of 2 years of supervisory experience, OR equivalent combination of education and experience
• Valid Driver's License Required

KNOWLEDGE AND SKILLS:

• Problem solving skills and ability to work under pressure
• Project management and system design principles
• Change Management principles
• Process Improvement principles
• Training and mentoring
• Developing, implementing, and applying policies and procedures
• Time and workload management
• Relationship management
• Attention to detail and organization
• Excellent verbal and written communication skills
• Software Development and Design
• Maintains confidentiality related to internal/ external customers and any other information obtained in this role

Remote Work Options:

This position has a work schedule that will initially be 100% in-office. After training is complete, it is at the discretion of the direct manager when the employee may begin a hybrid work schedule.

APPLICATION DEADLINE:

This position will remain posted until filled.

• Please note- no exceptions will be made after closing date

Questions may be directed to [e-mail].

This position is not eligible for a work-related immigration visa sponsorship.

An Equal Opportunity Employer Operating Under an Affi...

To be considered for positions all applications must be complete.