Manager, Benefits Solutions

IHG Hotels & Resorts; Atlanta (GA); Hybrid; USD 58,000 - 120,000; Full time

Job summary

Join IHG Hotels & Resorts as a Manager, Benefits Solutions, where you'll lead collaborations between benefits and payroll systems, ensuring accuracy and compliance. Your role will involve analyzing processes for improvement and acting as a liaison during key enrollment phases. This is a growth opportunity in a dynamic hospitality environment, focusing on employee benefits integration.

Benefits

Paid time off

Medical/Dental/Vision insurance

401K

Room discounts at properties

Qualifications

• Strong proficiency with Oracle Fusion HCM and UKG Workforce Management.
• Exceptional communication skills to liaise across teams.
• Experience in benefits administration and payroll processes.

Responsibilities

• Collaborate to integrate benefits and payroll systems.
• Analyze and improve benefits calculations aligning with payroll.
• Serve as liaison during critical enrollment processes.

Skills

Communication

Analytical Skills

Problem Solving

Tools

Oracle Fusion HCM

UKG Workforce Management

Job description

Join to apply for the Manager, Benefits Solutions role at IHG Hotels & Resorts

19 hours ago Be among the first 25 applicants

Join to apply for the Manager, Benefits Solutions role at IHG Hotels & Resorts

Get AI-powered advice on this job and more exclusive features.

• Collaborate with cross-functional teams to define and refine advanced balance structures that integrate benefits and payroll systems.
• Analyze current practices to identify areas for improvement, ensuring that benefits calculations align accurately with payroll processes.
  
  
• Serve as the primary liaison between benefits, payroll, and vendor partners during critical processes such as Health & Wellness Open Enrollment, DCP Annual Enrollment, and new program launches.
• Facilitate defect resolution and ensure effective communication between stakeholders to address integration challenges that impact both payroll and benefits.
  
  

Your day to day

Advanced Balance Definition Work:

• Collaborate with cross-functional teams to define and refine advanced balance structures that integrate benefits and payroll systems.
• Analyze current practices to identify areas for improvement, ensuring that benefits calculations align accurately with payroll processes.
  
  

Benefits/Payroll/Vendor Integrations Intermediary:

• Serve as the primary liaison between benefits, payroll, and vendor partners during critical processes such as Health & Wellness Open Enrollment, DCP Annual Enrollment, and new program launches.
• Facilitate defect resolution and ensure effective communication between stakeholders to address integration challenges that impact both payroll and benefits.
  
  

New Payroll Element Setup and Testing:

• Oversee the setup and testing of new payroll elements related to benefits, ensuring that all configurations are compliant with organizational policies and regulatory requirements.
• Collaborate with payroll teams to validate the accuracy of new configurations, ensuring that benefits deductions and contributions are correctly reflected in payroll processing.
  
  

Requirements Documentation Support:

• Assist in documenting requirements for benefits and payroll-related projects, ensuring clarity and alignment with business objectives.
• Work closely with project teams to ensure that all requirements are met throughout the project lifecycle, particularly those that impact the integration of payroll and benefits.
  
  

Escalated Benefits/Payroll Issues Support:

• Provide expert support for escalated issues related to benefits and payroll, conducting root cause analysis to identify and resolve system-related problems that affect both areas.
• Collaborate with IT and other departments to implement effective solutions that enhance the connectivity between payroll and benefits systems.
  
  

Absence Management Review and Streamlining:

• Review current absence management system configurations and processes, identifying opportunities for streamlining that enhance the integration with payroll.
• Work with stakeholders to implement best practices that improve the overall employee experience related to absence management and its impact on payroll.
  
  

Global Transfer Processes:

• Support the development and implementation of global transfer processes, ensuring that benefits and payroll considerations are aligned with local regulations and organizational policies.
• Collaborate with HR and benefits teams to facilitate smooth transitions for employees relocating internationally, ensuring that payroll and benefits are accurately coordinated.
  
  

Identify System/Process Inefficiencies:

• Conduct regular assessments of benefits and payroll systems and processes to identify inefficiencies and areas for improvement in their connectivity.
• Propose and implement solutions that enhance operational efficiency and improve the overall effectiveness of benefits administration in relation to payroll.
  
  

What We Need From You

• Strong proficiency with Oracle Fusion HCM and benefits administration tools, focusing on Benefits, Payroll, Time and Labor, and Absence modules, with a strong understanding of the underlying technical and data architecture.
• Strong understanding of the interdependencies between benefits administration and payroll processes.
• Experience with UKG Workforce Management, including Timekeeping, Accruals, Absence, and Leave Management, with a focus on integrating these systems with payroll solutions.
• Exceptional communication and collaboration skills, ensuring clarity and alignment across multi-disciplinary teams, particularly between technical and functional stakeholders.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions that consider both functional and technical implications.
• Proven experience in project management, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  
  

Technical Skills and Knowledge

• Ability to bridge the gap between technical and functional requirements, ensuring that solutions meet business needs while leveraging technology effectively.
• Process thinker capable to analyze complex upstream and downstream payroll data and processes, identify trends, and make data-driven recommendations for improvements.
• Focus on accuracy and thoroughness in payroll processing and reporting, ensuring compliance with all regulations and policies.
• Ability to build and maintain effective relationships with internal and external stakeholders, fostering a collaborative work environment.
• Flexibility to adjust to changing priorities and work in a dynamic environment, demonstrating resilience and a proactive approach to challenges.
• Capability to lead initiatives, mentor team members, and drive process improvements while maintaining a positive team dynamic.
• Strong understanding of payroll systems and technology, with the ability to troubleshoot and resolve technical issues effectively.
• Experience in project management and process improvement initiatives is a plus.
  
  

Location - this role can be based in any metropolitan city in the United States.

Travel - 10% required

The salary range for this role is $58,834 to $120,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K and other benefits to employees.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2x

Get notified about new Benefits Manager jobs in Atlanta, GA.

Compensation and Benefits Analyst - Atlanta, GA

Roswell, GA $72,242.16-$93,912.56 3 weeks ago

Atlanta, GA $49,500.00-$71,500.00 1 month ago

Atlanta, GA $80,000.00-$110,000.00 1 day ago

Executive Benefits Analyst – Deferred Compensation

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.