Manager, Application Engineering

Waystar, Inc.; Louisville (KY); On-site; USD 85,000 - 120,000; Full time

Job summary

An established industry player is seeking a Manager of Application Engineering to lead a dynamic team focused on enhancing project efficiency and application quality. In this pivotal role, you'll manage daily operations, mentor engineers, and collaborate with cross-functional teams to drive innovation. Your technical expertise in .NET and SQL Server will be essential in guiding the team to deliver scalable software solutions. This is a unique opportunity to shape processes within a forward-thinking organization dedicated to improving healthcare payments through cutting-edge technology. Join us in making a significant impact in the healthcare sector!

Benefits

Competitive total rewards

Customizable benefits package

Generous paid time off

Paid parental leave

Education assistance opportunities

Free mental health programs

401(K) program with company match

Pet insurance

Employee resource groups

Qualifications

• 7+ years of experience with .NET and SQL Server.
• Prior managerial experience preferred.

Responsibilities

• Manage day-to-day activities of the team and conduct performance reviews.
• Define best practices and implement policies related to application quality.

Skills

.NET

SQL Server

Unit Testing

Communication Skills

Team Leadership

Project Management

Software Development

Change Management

Education

Bachelor's degree in related field

Job description

ABOUT THIS POSITION

The Manager, Application Engineering is responsible for managing a team of brilliant Application Engineers and QA resources who are focused on unlocking the full potential of multiple project teams across Waystar’s organization. Our Managers are willing to jump in and roll their sleeves up in order to get the job done and are certainly highly technical.

WHAT YOU'LL DO

• Manages all day-to-day activities of the team

• Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, etc.

• Schedules projects and resources, and monitors project timelines; will ultimately be accountable for the success or failure of all team projects

• Motivates and provides guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities

• Coaches high level team members; ensures they are force multipliers that benefit multiple technology teams across multiple disciplines

• Works with the Business Product Owners to identify priorities for projects in areas including (but not limited to): rapid application development and process efficiency

• Works closely and cohesively with other Managers within Technology, as well as with key stakeholders in related departments

• Defines and refines department best practices, implementing policies and procedures related to application quality, standards, and testing

• Works with technology teams looking to bring change into the organization by refining their requests and presenting them for architectural review

• Technical capabilities are on par with an application architect

• Plays an integral part in establishing, driving, and enhancing processes and procedures within the team, and within the Technology department as a whole

• Routinely provides hands-on, on location training and guidance to multiple team members across the organization

• Establishes priorities for Architects on this team, and works to remove barriers within the organization to allow them to act as change agents

• Additional duties as assigned

WHAT YOU'LL NEED

• 7+ years of .NET and SQL Server experience

• 3+ years’ experience as a Technical Lead/Lead Engineer

• Unit Testing experience

• Excellent written and verbal communication skills

• Ability to work in a very fast-paced environment & welcome change

• Highly self-motivated

• Ability to work both in team and solo environments

• Experience building highly scalable software solutions

• Subject Matter Expertise in 3+ technical tracks

• Ability to run a team of 3+ team members

• Able to plan and initiate multi-quarter projects with a full project team

• Bachelor’s degree in related field or equivalent work experience

• Prior managerial experience preferred

• Experience developing solutions for SAAS infrastructure also preferred

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)

• Customizable benefits package (3 medical plans with Health Saving Account company match)

• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays

• Paid parental leave (including maternity + paternity leave)

• Education assistance opportunities and free LinkedIn Learning access

• Free mental health and family planning programs, including adoption assistance and fertility support

• 401(K) program with company match

• Pet insurance

• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Technology/Engineering

Job Type: Full time

Req ID: R2598