Manager - Air Import

DSV Air & Sea Inc.; Chester (Delaware County); On-site; USD 78,000 - 98,000; Full time

Job summary

DSV Air & Sea Inc. is looking for a Manager - Air Import based in Chester, Delaware. This role involves overseeing the importation of goods by air, ensuring compliance with regulations, and collaborating with internal teams to enhance service quality. The ideal candidate will have at least 5 years of relevant experience and strong analytical, leadership, and communication skills.

The position offers an annual salary between $78,000 and $98,000, depending on experience and job-related factors. Benefits information is accessible via the DSV Benefits Showcase.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.
• 5 years of experience in freight forwarding, logistics, or a related field is preferred.
• Prior experience in air imports and supervisory roles is highly desirable.

Responsibilities

• Manage and oversee the importation of goods by air.
• Collaborate with departments to ensure seamless service delivery.
• Develop relationships with customers and vendors.
• Ensure compliance with all relevant regulations.
• Monitor and report on key performance indicators.

Skills

Analytical skills

Problem-solving

Leadership

Communication skills

Knowledge of logistics

Education

Bachelor's degree in Logistics or Supply Chain Management

Tools

Microsoft Office Suite

Logistics management systems

Job description

Location: USA - Chester, Seaport Dr

Division: Air & Sea

Job Posting Title: Manager - Air Import - Air Import

Time Type: Full Time

Summary

The Air Import Manager oversees the importation of goods by air, ensuring efficient and timely delivery while maintaining strong relationships with customers and vendors. This role involves managing import processes, compliance with regulations, and collaboration with internal teams to enhance service quality and customer satisfaction.

Duties and Responsibilities

• Manage and oversee the importation of goods by air, including carrier selection, booking, and transportation.
• Collaborate with internal departments such as logistics, finance, and operations to ensure seamless service delivery.
• Develop and maintain relationships with customers, vendors, and third-party service providers to optimize cargo delivery.
• Address and resolve customer inquiries promptly to maintain satisfaction and trust.
• Ensure compliance with all relevant regulations, including customs regulations and trade laws.
• Stay updated on changes in air freight regulations and import controls.
• Develop and implement policies and procedures to improve efficiency and service quality.
• Identify and execute process improvements to reduce costs and enhance customer satisfaction.
• Monitor and report on key performance indicators, including cargo delivery times, costs, and service quality.
• Analyze performance data to identify trends and opportunities for improvement.

Supervisory Responsibilities

• Supervise a team of air import coordinators and support staff.

Educational background / Work experience

• Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.
• 5 years of experience in freight forwarding, logistics, or a related field is preferred.
• Prior experience in air imports and supervisory roles is highly desirable.

Preferred Qualifications

• Familiarity with air freight regulations, customs requirements, and export controls.
• Knowledge of shipping routes and schedules.

Skills & Competencies

• Lead Yourself: Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.
• Lead Your Team: Excellent leadership and communication skills to manage and motivate a team.
• Lead Your Business: In-depth knowledge of logistics, supply chain management, and air freight principles.

Language skills

• Fluency in English is required.

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with logistics and air cargo management systems.

Physical and/or Mental Requirements / Working Conditions

Work is generally sedentary, with occasional physical effort associated with computer use or light lifting. Hours may be extensive and occasionally staggered for multi-shift access. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Each employee has the right to terminate their employment at any time (except in Montana, where termination requires just cause).

Salary: $78,000 - $98,000 annually, with compensation determined by job-related factors and location.

Benefits information is available through the DSV Benefits Showcase. Eligibility and coverage vary by location and division per applicable laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.