Manager - Air Import

DSV Road GmbH; Chester (Delaware County); On-site; USD 78,000 - 98,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid time off

Job summary

Dsv Air & Sea SAU is seeking a Manager – Air Import based in Chester, USA. The role involves overseeing the importation of goods, ensuring compliance with regulations, and enhancing service quality. Ideal candidates will have a Bachelor’s degree in Logistics and at least 5 years of relevant experience.

The position offers a salary range of $78,000 to $98,000 annually, reflecting experience and skills. Benefits include various programs tailored to employee needs.

Qualifications

• 5 years of experience in freight forwarding or logistics.
• Experience in air imports and supervisory roles is preferred.
• Fluency in English is required.

Responsibilities

• Oversee importation of goods by air, including carrier selection.
• Collaborate with logistics, finance, and operations teams.
• Develop and maintain relationships with customers and vendors.

Skills

Analytical skills

Leadership

Communication

Education

Bachelor’s degree in Logistics or Supply Chain Management

Tools

Microsoft Office Suite

Logistics and air cargo management systems

Job description

DSV – Global transport and logistics

DSV was founded in 1976 by ten independent hauliers in Denmark and has grown into the world’s third largest provider of global transport and logistics solutions. The company operates worldwide and delivers supply‑chain services to customers in more than 80 countries.

Location: USA - Chester, Seaport Dr

Division: Air & Sea
Job Title: Manager – Air Import
Time Type: Full Time

Summary

The Air Import Manager oversees the importation of goods by air, ensuring efficient and timely delivery while maintaining strong relationships with customers and vendors. This role involves managing import processes, ensuring regulatory compliance, and collaborating with internal teams to enhance service quality and customer satisfaction.

Duties and Responsibilities

• Manage and oversee the importation of goods by air, including carrier selection, booking, and transportation.
• Collaborate with internal departments such as logistics, finance, and operations to ensure seamless service delivery.
• Develop and maintain relationships with customers, vendors, and third‑party service providers to optimize cargo delivery.
• Address and resolve customer inquiries promptly to maintain satisfaction and trust.
• Ensure compliance with all relevant regulations, including customs regulations and trade laws.
• Stay updated on changes in air freight regulations and import controls.
• Develop and implement policies and procedures to improve efficiency and service quality.
• Identify and execute process improvements to reduce costs and enhance customer satisfaction.
• Monitor and report on key performance indicators, including cargo delivery times, costs, and service quality.
• Analyze performance data to identify trends and opportunities for improvement.

Supervisory Responsibilities

• Supervise a team of air import coordinators and support staff.

Educational Background & Work Experience

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred.
• 5 years of experience in freight forwarding, logistics, or a related field is preferred.
• Prior experience in air imports and supervisory roles is highly desirable.

Preferred Qualifications

• Familiarity with air freight regulations, customs requirements, and export controls.
• Knowledge of shipping routes and schedules.

Skills & Competencies

• Lead Yourself: Strong analytical and problem‑solving skills, with the ability to thrive in a fast‑paced environment.
• Lead Your Team: Excellent leadership and communication skills to manage and motivate a team.
• Lead Your Business: In‑depth knowledge of logistics, supply‑chain management, and air freight principles.

Language Skills

• Fluency in English is required.

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with logistics and air cargo management systems.

Physical and/or Mental Requirements / Working Conditions

Physical Demands

Work is generally sedentary, with no specific need for physical coordination or effort. The role may require occasional standing, walking, and lifting of lightweight items. Hours can be extensive and may be staggered for multi‑shift access. The position requires frequent computer use; specific vision requirements include close and distance vision. Minimal domestic and international travel may be required.

Work Environment

The work environment is normally low to moderate noise. Employees are rarely exposed to fumes or airborne particles. Reasonable accommodations are available to enable individuals with disabilities to perform the essential functions of this job.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at‑will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. The employee also has the right to terminate employment at any time. (Note: in Montana, termination requires just cause.)

Salary

Expected base pay range is $78,000 – $98,000 annually, subject to adjustment based on experience, skills, education, certifications, and geographic location.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

EEO Statement

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, color, creed, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail].

DSV reserves the right to defer or close a vacancy at any time.