Manager - Air Import

DSV - Global Transport and Logistics; Chester (Delaware County); On-site; USD 78,000 - 98,000; Full time

Benefits offered by this job

Comprehensive benefits package

Continuous training and development opportunities

Job summary

DSV - Global Transport and Logistics is seeking a Manager for their Air Import division in Chester, Delaware County. The Air Import Manager will oversee the entire importation process, ensuring timely delivery and compliance with regulations while managing relationships with vendors and customers.

The ideal candidate should have a Bachelor's degree in Logistics or Supply Chain Management, with at least 5 years of experience in freight forwarding. Compensation for this role ranges from $78,000 to $98,000 annually, depending on experience and skills.

Qualifications

• 5 years of experience in freight forwarding, logistics, or a related field.
• Prior experience in air imports and supervisory roles.

Responsibilities

• Manage and oversee the importation of goods by air.
• Collaborate with internal departments for seamless service delivery.
• Ensure compliance with all relevant regulations including customs.

Skills

Strong analytical and problem‑solving skills

Excellent leadership and communication skills

In‑depth knowledge of logistics and supply chain management

Education

Bachelor’s degree in Logistics, Supply Chain Management, or related field

Tools

Microsoft Office Suite

Logistics and air cargo management systems

Job description

Location: USA - Chester, Seaport Dr

Division: Air & Sea

Job Posting Title: Manager - Air Import

Time Type: Full Time

Summary

The Air Import Manager oversees the importation of goods by air, ensuring efficient delivery while maintaining strong relationships with customers and vendors. The role involves managing import processes, ensuring compliance, and collaborating with internal teams to enhance service quality and customer satisfaction.

Duties And Responsibilities

• Manage and oversee the importation of goods by air, including carrier selection, booking, and transportation.
• Collaborate with internal departments such as logistics, finance, and operations to ensure seamless service delivery.
• Develop and maintain relationships with customers, vendors, and third‑party service providers to optimize cargo delivery.
• Address and resolve customer inquiries promptly to maintain satisfaction and trust.
• Ensure compliance with all relevant regulations, including customs regulations and trade laws.
• Stay updated on changes in air freight regulations and import controls.
• Develop and implement policies and procedures to improve efficiency and service quality.
• Identify and execute process improvements to reduce costs and enhance customer satisfaction.
• Monitor and report on key performance indicators, including cargo delivery times, costs, and service quality.
• Analyze performance data to identify trends and opportunities for improvement.

Supervisory Responsibilities

• Supervise a team of air import coordinators and support staff.

Educational Background / Work Experience

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred.
• 5 years of experience in freight forwarding, logistics, or a related field is preferred.
• Prior experience in air imports and supervisory roles is highly desirable.

Preferred Qualifications

• Familiarity with air freight regulations, customs requirements, and export controls.
• Knowledge of shipping routes and schedules.

Skills & Competencies

• Strong analytical and problem‑solving skills.
• Excellent leadership and communication skills to manage and motivate a team.
• In‑depth knowledge of logistics, supply chain management, and air freight principles.

Language Skills

• Fluency in English is required.

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with logistics and air cargo management systems.

Physical And/or Mental Requirements / Working Conditions

Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive and may require occasional staggered shifts for multi‑shift access.

The employee uses the computer and telephone equipment. Specific vision requirements include close vision and distance vision. Minimal travel may be required domestically and internationally.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Each employee has the right to terminate his/her employment at any time. (Exception: in Montana, termination requires just cause.)

Compensation

For this position, the expected base pay range is $78,000 - $98,000 annually. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.