Manager, Agency Performance

Takeda; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

Takeda Pharmaceuticals in Lexington, MA seeks a Manager of Agency Performance to lead governance and drive operational excellence across marketing and communications agencies. You will develop standards, tools, and training to improve performance and ensure timely delivery of initiatives.

With 5–7+ years in pharma/biopharma marketing or agency management, you will manage KPIs across quality, speed, efficiency, and cost, coordinate governance activities, and push AI-enabled content and automation

Qualifications

• Bachelor's degree in pharma/biopharma marketing, communications, or agency management.
• Experience managing large agency ecosystems in regulated environments.
• Strong knowledge of compliance, procurement, and contract negotiation.
• Excellent communication, stakeholder management, and financial acumen.

Responsibilities

• Overseeing agency projects, tracking milestones, and ensuring timely delivery.
• Developing standards, tools, and training to enhance agency performance and process adoption.
• Managing KPIs across quality, speed, efficiency, and cost.
• Coordinating governance activities like reviews and risk management.
• Supporting innovative agency capabilities, such as AI-assisted content and automation.

Skills

Agency management

Stakeholder management

Contract negotiation

Procurement

Compliance knowledge

Financial acumen

Communication skills

Education

Bachelor's degree in pharma/biopharma marketing

Job description

Role

Manager of Agency Performance at Takeda Pharmaceuticals, focusing on optimizing agency governance, operational excellence, and capability development within marketing and communication functions.

Responsibilities

overseeing agency projects, tracking milestones, and ensuring timely delivery; developing standards, tools, and training to enhance agency performance and process adoption; managing KPIs across quality, speed, efficiency, and cost; coordinating governance activities like reviews and risk management; and supporting innovative agency capabilities, such as AI-assisted content and automation.

Requirements

Bachelor's degree with 5–7+ years in pharma/biopharma marketing, communications, or agency management; experience managing large agency ecosystems in regulated environments; strong knowledge of compliance, procurement, and contract negotiation; excellent communication, stakeholder management, and financial acumen.

Preferred

MBA or advanced degree.

High-Value

expertise in pharma marketing operations, agency ecosystem management, regulatory compliance, and cross-functional collaboration across Medical and Commercial teams.

Work Setup

based in Lexington, MA; full-time, remote option; no travel specified.