Job Details
Job Title: Manager – Accounts Receivable
Location: Central Avenue, Phoenix, AZ 85012 (Central office)
Job Type: Full Time (40 hours/week)
Shift: Day Shift
Travel: In‑Office (Remote meetings required)
Education Level: Bachelor’s Degree preferred (equivalent experience considered)
Job Overview
Terros Health is a healthcare company focused on whole‑person care, providing primary care and specializing in mental health and substance use treatment. The Manager – Accounts Receivable will oversee the reconciliation of services rendered to ensure accurate and final payment. Responsibilities include resolving outstanding payments, claims denials, under‑paid claims, payer adjudication, and payment appeals, while managing a team dedicated to revenue actualization. The position reports to the Senior Director of Revenue Cycle Management.
Responsibilities
- Reconcile services rendered and ensure final accurate payment.
- Resolve outstanding cash payments, claims denials, under‑paid claims, account balances, incorrect payer adjudication, payment appeals, and grievances.
- Manage a team of staff dedicated to ensuring optimal and accurate revenue actualization.
- Collaborate with other departments to address denials projects and improve processes.
- Maintain accurate documentation and reporting of payment activities.
Qualifications
- Bachelor’s degree in finance, health care management, information systems, or business administration preferred; equivalent experience considered.
- Minimum of 5 years of experience in a claims or accounts receivable role at a mid‑ to large‑sized health care provider, preference for FQHC, behavioral health, or multi‑specialty providers.
- Advanced technical Enterprise Practice Management (EPM) skills, including advanced knowledge of health care claims, reporting, systems, tools, files, and protocols.
- Strong analytical and problem‑solving ability, using data and system tools to capture, trend, track, and resolve payment opportunities.
- Demonstrated knowledge of electronic billing systems, files, tools, and protocols.
- Knowledge of commercial, Medicare, and Medicaid billing requirements, and common coding practices.
- Non‑driving position: does not require travel to various Terros Health sites on a regular basis.
- Must pass background check, TB test, and other pre‑employment screening.
Benefits and Wellness
- Multiple medical plans, including a no‑premium plan for employees and families.
- Multiple dental plans, including orthodontia.
- 401(k) with company match.
- Interest‑free medical line of credit.
- Financial education, planning, and support.
- 4 weeks paid time off in the first year.
- Wellness program.
- Pet insurance.
- Group life and disability insurance.
- Employee Assistance Program for the whole family.
- Personal and family mental and physical health access.
- Professional growth and development, including scholarships, clinical supervision, and CEUs.
- Tuition discounts with GCU and The University of Phoenix.
- Employee perks and discounts: gym memberships, car rentals, flights, hotels, movies, and more.
- Bilingual pay differential.
Physical Demands
Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Application Process
Applicants should submit a resume at www.terroshealth.org.