Manager, Academic Advising

Ohio State University; Columbus (OH); On-site; USD 59,000 - 77,000; Full time

Job summary

Ohio State University’s Department of Computer Science and Engineering seeks a Manager of Academic Advising to lead undergraduate advising operations and supervise a team of professional advisors. The role emphasizes data-informed decision making, program assessment, and collaboration with faculty and campus partners.

The position advances student success initiatives, supports retention, persistence, and timely degree completion while aligning with college and university strategic goals.

Qualifications

• Master's degree and 5+ years in academic advising or higher education administration.
• Experience supervising two or more professional staff members.
• Ability to interpret and communicate complex policies (FERPA, university policies).
• Demonstrated leadership to advance student success and operational improvements.
• Strong analytical and problem-solving skills with data-driven decision making.
• Proven ability to build cross-department collaboration and manage projects.

Responsibilities

• Lead day-to-day undergraduate advising operations within the department.
• Supervise, hire, train, coach, and evaluate professional staff.
• Plan strategically, implement projects, and drive continuous improvement.
• Use data to inform decisions and collaborate with faculty and campus partners.
• Advance student success initiatives, retention, and timely degree completion.

Skills

Staff supervision

Leadership

Project management

Data-informed decision making

Communication

Collaboration

Analytical skills

Policy interpretation

Education

Master's degree

Tools

Student Information Systems (SIS)

Degree audit systems

CRM technologies

Student success platforms

Job description

Manager, Academic Advising

Department: Engineering | Computer Science and Engineering

The Manager of Academic Advising is responsible for the day-to-day leadership and management of undergraduate academic advising operations within the Department of Computer Science and Engineering in the College of Engineering. Reporting to an Associate Director, this position manages and supervises a team of professional academic advisors and is accountable for the delivery of high-quality advising services that promote student success, persistence, retention, and timely degree completion.

The Manager leads operational planning, staff supervision, project implementation, and continuous improvement efforts that support university, college, and unit strategic goals. This position serves as a key leader in advancing student success initiatives through effective supervision, assessment, implementation of advising programs and services, data-informed decision making, continuous process improvement, and collaboration with faculty, administrators, and campus partners.

Required Qualifications

• Master's degree
• Minimum of five (5) years of progressively responsible experience in academic advising, student affairs, higher education administration, or a closely related field.
• Demonstrated experience supervising, hiring, training, coaching, mentoring, and evaluating two or more professional staff members.
• Demonstrated experience leading operational processes, programs, or student success initiatives in a higher education environment.
• Comprehensive knowledge of undergraduate academic advising principles, student development theory, and university policies and procedures.
• Demonstrated ability to interpret, apply, and communicate complex academic, university, and college policies while exercising sound judgment and decision-making.
• Proven ability to lead through influence, foster collaboration, and build effective working relationships across academic departments and university offices.
• Demonstrated ability to develop, implement, and assess processes, procedures, and operational improvements that support student success and organizational effectiveness.
• Experience leading projects or initiatives that advance student success, retention, persistence, graduation, or operational excellence.
• Strong analytical and problem-solving skills with the ability to interpret data, assess outcomes, and make recommendations for continuous improvement.
• Demonstrated commitment to creating an inclusive, student-centered environment and ability to work effectively with individuals from diverse backgrounds, identities, and experiences.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Thorough understanding of FERPA and demonstrated ability to interpret, apply, and educate others regarding confidentiality requirements and student records.
• Demonstrated ability to manage competing priorities, allocate resources, and adapt to changing organizational needs.

Desired Qualifications

• 8-12 years of progressively responsible experience in academic advising, student affairs, enrollment management, or higher education administration.
• 3+ years of supervisory or managerial experience leading professional staff.
• Experience managing advising operations within a large, complex, decentralized or centralized higher education environment.
• Demonstrated experience leading organizational change, implementing new initiatives, or managing continuous improvement efforts.
• Experience developing and implementing student success strategies that support retention, persistence, graduation, and equitable student outcomes.
• Experience leading cross-functional projects involving multiple academic departments or university partners.
• Broad knowledge of undergraduate curriculum, degree requirements, university academic policies, graduation certification, and enrollment processes.
• Advanced knowledge of Student Information Systems (SIS), degree audit systems, CRM technologies, and student success platforms, including experience utilizing data to inform operational and strategic decision-making.
• Knowledge of federal regulations, including FERPA and Title IX, as well as university policies related to student records, academic integrity, and student conduct.
• Experience supporting or coordinating orientation programs, first-year experience initiatives, undergraduate survey courses, or other student success programs.
• Demonstrated experience with assessment, strategic planning, data analysis, and program evaluation.
• Experience preparing reports, presentations, and recommendations for senior leadership.
• Demonstrated ability to develop staff, foster a positive organizational culture, and lead teams through change and continuous improvement.

Additional Information

Required: Resume & Cover letter

Hiring Range: $58,700 - $77,200

The actual salary paid to an individual will vary based on multiple factors, including, but not limited to, education, years of experience, internal equity, etc.

Location

Dreese Laboratories (0279)

Position Type

Regular

Scheduled Hours

40

Shift

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.