Academic Advisor (Undergraduate Academic Affairs)

The Johns Hopkins University

Baltimore (MD)

Hybrid

USD 55,800 - 97,600

Full time

14 days+

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Job summary

The Johns Hopkins University, Whiting School of Engineering, is seeking an Academic Advisor to work with a diverse caseload of graduate and undergraduate students. You will assist with academic planning, course registration, and developing post-graduation plans while troubleshooting academic issues and supporting student success.

In collaboration with Registrar, Life Design, Financial Aid, Student Life, and Residential Life, you will help students navigate policies, monitor progress, and provide

Qualifications

Master's degree required for the role.
Three years' experience in academic advising or closely related field.
Additional education may substitute for required experience per university policy.

Responsibilities

Provide holistic academic advising to a caseload of graduate and/or undergraduate students.
Assist with course registration, major/minor selection, and post-graduation planning.
Track progress, manage records, and communicate with students and faculty about academic standing and graduation deadlines.
Collaborate with Registrar, Life Design, Financial Aid, Student Life, and Residential Life to connect students to campus resources.
Participate in advising groups and campus committees to improve services for students.

Skills

Academic policies

Advising

Database management

Oral and written communications

Organizational skills

Student CRM

Student Systems

Education

Master's degree

Tools

SIS/Student Information System

SQL basics

Job description

The Whiting School of Engineering is seeking an Academic Advisor to work closely with a caseload of students, graduate and/or undergraduate, and assist them holistically with academic planning, course registration, academic strategies, selecting majors, concentrations, and minors, and developing post-graduation plans. This role troubleshoots academic problems, monitors academic progress and academic standing, and advises on policies and procedures.

Specific Duties & Responsibilities

Academic Advising

Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connections to academic resources.
Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic probations.
Assist students with course registration, academic strategies, selecting majors and minors, and developing post-graduation plans.
Track student progress by generating reports, examining student data, and connecting with students about registration, grades, and graduation to support their success and retention. View and manage early warning flags by providing outreach to students and communicating with faculty.
Troubleshoot problems with registration and refer students to support services to facilitate success.
Advise students on academic opportunities and requirements, policies, and procedures.
Provide early interventions, identifying and communicating with 'high priority' students identified by faculty in each academic term.
May meet with students on academic probation and those whose suspension has been reinstated to conduct a self‑assessment and academic success plan.
Monitor students’ academic progress to advise them of their academic standing.
Communicate to students the process and deadlines for graduation processing.
Create and maintain accurate academic records through degree audit software and SIS, document student meetings and notes in the student information database.

Programming, Projects, & Collaboration

Conduct group advising sessions, advising workshops, and/or co‑sponsor events with faculty and other support offices.
Work closely with key campus partners (Registrar, Life Design, Financial Aid, Student Life, Residential Life) to ensure that this role functions effectively in connecting advisees to campus resources.
Participate in Advising and campus‑wide working groups and committees.
Work on projects to continually improve the service of academic advising and the training and development of academic advisors.
Perform other related duties as requested.

Minimum Qualifications

Master's Degree
Three year's experience
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Technical Skills and Expected Level of Proficiency