Manager

OTG Management; New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

OTG Management is seeking a Manager at LGA Airport to lead daily operations across OTG’s concepts—from retail to QSR to full service—and drive operational excellence on every shift.

You will lead our crew, manage scheduling and onboarding, uphold safety and quality standards, and ensure guest satisfaction while keeping budgets in check. The position reports to Senior Management and offers a compensation range of $65,000 to $75,000.

Qualifications

• 3–5 years of management experience in full service restaurants or retail.
• Stellar communication skills that keep teams aligned and guests impressed.
• Fluency with Microsoft Office and related tools.
• Flexibility to work early mornings, nights, weekends, holidays.

Responsibilities

• Lead daily operations across OTG's diverse concepts—from retail to QSR to full service.
• Elevate food and beverage quality and presentation to meet OTG standards.
• Own scheduling and staffing, ensuring shifts are fully supported.
• Drive onboarding and training plans for Crewmembers.
• Create a positive, uplifting workplace where Crewmembers feel supported and respected.
• Champion safety and compliance with OTG policies, workplace laws, and safety standards.
• Take action on audits, leading corrective measures with urgency and accountability.
• Know and communicate OTG policies to ensure consistency across the team.

Skills

Communication skills

Flexibility

Microsoft Office Suite

Education

Hospitality degree (preferred)

Tools

Microsoft Office Suite

Job description

Job Title: Manager

Location: LGA Airport

Compensation: $65,000 - $75,000

Reports to: Senior Management

Who We Are

On the Go has elevated the dining and retail experience for travelers by bringing together world class hospitality, award-winning dining concepts, and forward thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports,we'rerefueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers.At Onthe Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.class hospitality, award winning dining concepts, and forward thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports,we'rerefueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers.

How We Do Business

How we work is just as meaningful aswhatweaccomplish. Our Values-Care, Continuous Improvement, Quality, and Teamwork-Cguide the way we show up for our guests and for each other.We'recommitted to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.

Why This Job Is a Big Deal!

An OTG Manager powers day to day operations and drives operational excellence with every shift! They lead our amazing crew, ensuring service is sharp, high energy, and exceptional. They keep guests happy, budgets tight, and safety and quality standards sky high.

In This Role, You Will:

• Lead daily operations across OTG's diverse concepts-from retail to QSR to full service-keeping every location running smoothly and efficiently.


• Elevate every bite and sip by ensuring all food & beverage products meet OTG's quality and presentation standards.


• Own scheduling and staffing, making sure every shift is fully supported and service stays top tier.


• Drive an amazing onboarding experience, delivering strong training plans that set new Crewmembers up for success.


• Create a positive, uplifting workplace where Crewmembers feel supported, respected, and motivated.


• Champion safety, ensuring a hazard free environment and full compliance with OTG policies, workplace laws, and safety standards.


• Take action on Coyle + NSF audits, leading corrective measures with urgency and accountability.


• Know and communicate OTG policies clearly, using the Crewmember Handbook and CBA to ensure consistency and understanding across the team.

Qualifications/Criteria:

• A hospitality degree is preferred.


• 3-5 years in management, full service restaurants or retail (bonus points for multiunit magic!).


• Stellar communication skills that keep teams aligned and guests impressed.


• You’re fluent in Microsoft Suite—and it shows


• Flexibility is your middle name-early mornings, nights, weekends, holidays, even wild weather days... you're ready.

assisted tools to support candidate evaluation; you will receive required notices andretainall rights under applicable state and local laws, and all hiring decisions are made by human reviewers

Equal Opportunity Employer

We'reproud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.