Manager

Regis Corporation; Naples (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Phelan Family Brands in Naples, FL is seeking a hands-on Restaurant Manager to oversee daily store operations, ensure recipes are followed, and deliver our best-in-class service while maintaining food safety standards.

You will hire and discipline staff, balance cash, open/close, supervise servers, bartenders, and kitchen duties, and focus on guest satisfaction, cleanliness, and cost control to support profitability.

Qualifications

• Experience leading restaurant teams in a fast-paced environment.
• Ability to train and develop staff across front-of-house and back-of-house roles.
• Knowledge of food safety and beverage specifications.
• Proven track record in cost control and profitability.

Responsibilities

• Hire, fire, and discipline team members.
• Open and close the restaurant, balance funds, and complete paperwork.
• Open/close procedures for kitchen and dining areas.
• Perform multiple roles (server, support, bartending, kitchen) as needed.
• Interact with guests in a friendly and efficient manner.
• Ensure cleanliness and smooth operation of the restaurant.
• Monitor alcohol service and prevent intoxicated guests from leaving.
• Strive to exceed guests’ expectations and ensure satisfaction.
• Relocate to new or existing locations as needed.
• Communicate with other managers via emails and logbook.
• Follow procedures in the manager reference binder.
• Coach and mentor peers and team members positively.
• Foster a safe, harassment-free work environment.

Skills

Team leadership

Staff training

Guest service

Operations management

Cost awareness

POS systems

Tools

POS systems

Job description

Phelan Family Brands is a family owned and locally operated restaurant group and we are currently seeking to add more amazing team members to our team.At Phelan Family Brands we believe providing our team with a top-notch work environment and room for growth.

Job Summary:

Primary responsibility is to oversee and actively manage the total operations of the store. Managers should also work with all team members to ensure we deliver the company’s best in class service, adhere to recipes, operate within our timing standards, and take ownership over the entire guest experience. Do your best to ensure all guests leave with a positive experience, within the food and health safety requirements.

Duties / Responsibilities/ Job requirements:

• Hire, fire, and discipline team members, when appropriate.
• Have complete knowledge of this restaurant’s food and beverage specs.
• After training, can open and close the restaurant by balancing the funds properly and completing all proper paperwork.
• Check for proper closing and opening of both kitchen and dining room areas.
• Able to perform all positions such as server, support team, bartending and kitchen duties dependent on your area of responsibility.
• Able to interact with guests in a consistent friendly and fast manner.
• Ensure the total cleanliness and smooth operation of the restaurant.
• Monitor guests consuming alcoholic beverages, observe guest’s behavior, if intoxication is apparent take appropriate action to prevent guest from leaving.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Relocate to new or existing locations as needed.
• Punctual and reliability to fulfill both your schedule and your direct responsibilities.
• Comprehend all controllable costs that affect the store and its profitability and contribute to profitability improvement.
• Communicate with all other managers including but not limited to emails and logbook.
• Working knowledge of procedures and practices included in the manager reference binder.
• Ability to follow proper procedure while handling team member performance issues.
• Ability to interact, socialize, coach and teach peers and Team Members in a positive focused manner consistently.
• Cultivates a culture for our Team Members where they are safe, secure and free from harassment and innapropriate situations.