USA OPEN HIRE! Night Manager

Caesars Hoteliers Jobs; Manchester (NH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality employer in Manchester, NH, seeks a Night Manager to oversee the Front Office operations. This role involves ensuring high standards of service for guests and maximizing room occupancy through effective up-selling techniques. Proficiency in Opera PMS is essential. Join our team to deliver outstanding guest experiences.

Qualifications

• Required Opera PMS knowledge and proficiency.

Responsibilities

• Oversee the entire Front Office operation to maintain high standards.
• Serve as a point of contact for regular and VIP Guests.
• Maximise room occupancy at best rates and use up-selling techniques.

Skills

Opera PMS knowledge and proficiency

Job description

Overview

A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Responsibilities

• Oversee the entire Front Office operation to maintain high standards
• Serve as a point of contact for regular and VIP Guests.
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities.
• Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy.

Qualifications

• Opera PMS knowledge and proficiency is KEY