Manager

Nigel Wright Consultancy Ltd (UK); Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Housing Authority of the City of Los Angeles is seeking a qualified manager to oversee operations of housing developments and related programs. The role involves supervising staff across maintenance, clerical, and professional domains, ensuring policy compliance, and representing the Authority in community and interagency contexts.

Responsibilities include budget review, lease and program enforcement, and addressing complex tenant or program issues.

Qualifications

• Bachelor's degree or higher in Business Administration, Public Administration, Social Science or closely related field.
• One (1) year of increasingly responsible professional level experience in a supervisory capacity in a property management setting or in the public sector providing social service programs to low-income people in fields such as public housing, fair housing, social welfare, public health, employment service, counseling, vocational guidance, or a related field.
• Receipt of PHM, CPM or equivalent certification required within one year of hire.

Responsibilities

• Plan, organize, coordinate, and supervise the activities of an assigned housing development within the Authority's portfolio.
• Manage assigned staff, which may include maintenance, clerical, custodial, professional, paraprofessional and/or technical personnel.
• Recruit, train, supervise, evaluate and discipline staff to encourage optimum performance.
• Promote safety in operations and services.
• Represent the Authority with public and private agencies; participate in appropriate local community organizations and activities; make presentations.
• Assist in the development of the department budget and budget documents; review, monitor and control assigned unit budget.

Education

Bachelor's degree or higher in Business Administration, Public Administration, Social Science or closely related field

Job description

Special Note: The posted salary is the full salary range of the position. The anticipated salary upon hire for new employees in the position will typically start at step one of the eight step salary range unless there are special exceptions in accordance with the Housing Authority Personnel Rules.

Please note that only the first 200 candidates to submit their applications will be considered for review for the Manager recruitment. We encourage all interested applicants to apply promptly to ensure consideration.

DEFINITION

Positions within this classification work under general direction, and are responsible for the overall operation and management or oversight of an assigned housing development within the traditional Public Housing portfolio, the Application Center, property management within the Asset Management portfolio, or a housing program within the Housing Choice Voucher Department. Incumbents are also responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of staff and other resources within the assigned unit.

TYPICAL DUTIES

• Plan, organize, coordinate, and supervise the activities of an assigned housing development within the Authority's traditional Public Housing portfolio, the Application Center, housing program within the Authority's Housing Choice Voucher Department, and property management within the Authority's Asset Management portfolio.
• Manage assigned staff, which may include but is not limited to maintenance, clerical, custodial, professional, paraprofessional and/or technical personnel.
• Recruit, train, supervise, evaluate and discipline staff to encourage optimum performance.
• Promote safety in operations and services.
• Represent the Authority with public and private agencies; participate in appropriate local community organizations and activities; make presentations.
• Assist in the development of the department budget and budget documents; review, monitor and control assigned unit budget; justifications and recommendations.
• Enforce leases, program requirements, contractual agreement and conditions. Ensure compliance with established rules, regulations and procedures.
• Resolve complex matters pertaining to assigned unit, including management-tenant or program participant relation problems; make appropriate referrals to local public or private agencies.
• Provides recommendations, advice, assistance and general oversight related to major capital project repairs and improvements.
• Inspects and determines adequacy of maintenance of office, dwelling units, and grounds.
• Meet with program participants and contractors; provide advice and guidance concerning program particulars.
• Review and approve various documents such as purchase orders, leases, tenant applications, eligibility reviews, eviction or termination notices, management/marking plans etc.
• Assist with the review and evaluation of the overall performance of a portfolio.
• Establish and maintain good tenant and client relations.
• Performs other related duties as assigned.

Minimum Requirements

Education

Graduated from accredited college or university with a Bachelor's degree or higher in Business Administration, Public Administration, Social Science or closely related field.

Experience

One (1) year of increasingly responsible professional level experience in a supervisory capacity in a property management setting or in the public sector providing social service programs to low-income people in fields such as public housing, fair housing, social welfare, public health, employment service, counseling, vocational guidance, or a related field.

Receipt of PHM, CPM or equivalent certification required within one year of hire.

Desired Qualifications

PHM, CPM or equivalent certification.

Probation

1 year Examination

The EXAMINATION FOR THIS POSITION WILL OCCUR ON Monday, OCTOBER 19, 2026.

REFERRAL PROCESS

Only applicants who have been placed on the certified eligibility list will be considered for job openings. Placement on the eligibility list is neither a guarantee of employment, nor is it an implied promise of work. All applicants referred from an eligibility list for selection interview(s) will be considered for the position; however, only the best-qualified applicant(s) may be selected.

HIRING INFORMATION

All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.

Candidates will start at STEP 1 of an eight step salary range unless there are special exceptions in accordance with the Personnel Rules.

DISABILITY ACCOMMODATION

Testing Accommodations:

If you require an accommodation due to a physical, mental or learning disability, please call [phone] or email [e-mail] no less than 72 hours prior to testing date for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.

Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

We are an Equal Opportunity/Affirmative Action Employer.

As a condition of new and continued employment, employees in this classification must participate in mandatory direct deposit of payroll.

Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at:

http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf

Please call NeoGov Toll-Free Applicant Support telephone line [phone] if you forget your password, have application login problems or get an error message during the application process.