Manager

SAVR; Boston, Northern (MA, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Savr is seeking a Dining Room Manager to lead the front-of-house team in a fast-paced, guest-centric environment in Boston. You will supervise servers, hosts, and bartenders, ensuring smooth service, seating flow, and exceptional hospitality.

The role requires strong leadership, excellent communication, and the ability to manage reservations and floor operations across shifts. Full-time position with weekends and holidays as needed.

Qualifications

• 3–5 years of front-of-house supervisory or management experience in a high-volume restaurant.
• Strong leadership and guest-service focus with excellent communication.
• Experience with reservations and POS systems; ability to optimize floor flow.
• Willingness to work nights, weekends and holidays; ServSafe Alcohol or equivalent preferred.

Responsibilities

• Lead dining room operations to deliver consistent hospitality and service.
• Oversee floor execution, pacing, and section management during service.
• Coach and supervise servers, hosts, and bar staff; run pre-shift briefings.
• Manage reservations, walk-ins, and waitlists; coordinate with kitchen and hosts.
• Monitor guest experience, address issues, and uphold Savr standards.

Skills

Leadership

Guest service

Communication

Problem solving

Team leadership

Staying calm under pressure

Tools

POS System

Reservation System

Job description

## Description**Job Title:** Dining Room Manager **Location:** Savr Restaurant **Reports To:** General Manager **Employment Type:** Full-Time### Position OverviewThe Dining Room Manager is responsible for overseeing daily front-of-house operations, ensuring exceptional guest experiences, smooth service execution, and strong team leadership. This role is hands-on, fast-paced, and guest-focused, with accountability for service standards, staff performance, and operational flow throughout each shift.### Key Responsibilities**Guest Experience*** Lead the dining room to deliver consistently high levels of hospitality and service.* Actively engage with guests to ensure satisfaction, resolve concerns, and build repeat business.* Handle guest feedback, service recovery, and special requests with professionalism and urgency.* Maintain Savr’s service standards, pacing, and presentation at all times.**Front-of-House Operations*** Oversee floor execution during service, including table flow, pacing, and section management.* Coordinate closely with the kitchen, bar, and host team to ensure seamless service.* Manage reservations, walk-ins, and waitlists using the restaurant’s reservation system.* Ensure dining room cleanliness, readiness, and overall appearance meet Savr standards.**Team Leadership*** Supervise, coach, and support servers, bartenders, hosts, and support staff.* Lead pre-shift meetings, communicate daily priorities, and set expectations.* Address performance issues promptly and professionally.* Assist with hiring, onboarding, training, and scheduling of FOH staff.* Enforce company policies and standards consistently.**Operational Oversight*** Monitor sales, labor, and guest flow during shifts to support operational goals.* Ensure compliance with all company policies, alcohol service regulations, and safety standards.* Handle cash management, comps, voids, and shift reports as required.* Support special events, private dining, and large parties.**Standards and Compliance*** Ensure all staff follow service procedures, responsible alcohol service laws, and safety protocols.* Maintain a positive, respectful, and professional work environment.* Address and correct any service, safety, or compliance issues in real time.## Qualifications### Qualifications* Minimum of 3 to 5 years of restaurant front-of-house experience, including supervisory or management roles.* Strong leadership and guest service skills in a high-volume environment.* Experience with reservation and POS systems.* Excellent communication, organization, and problem-solving skills.* Ability to work nights, weekends, and holidays as required.* ServSafe Alcohol or equivalent certification preferred or willingness to obtain.### Skills and Attributes* Confident floor presence with strong leadership energy.* Guest-first mindset with attention to detail.* Calm, professional decision-making under pressure.* Team-oriented with accountability and integrity.* Strong multitasking and time-management skills.### Physical Requirements* Ability to stand and walk for extended periods.* Ability to lift up to 30 pounds.* Ability to work in a fast-paced hospitality environment.### Why SavrSavr is a high-energy, elevated dining destination where teamwork, hospitality, and execution matter. This role offers the opportunity to lead a strong front-of-house team while delivering memorable guest experiences in a professional, fast-paced environment.