Management Trainee: Lead, Learn, and Grow

Tower Loan of Mississippi, LLC; Mattoon (IL); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Performance bonuses

Holiday pay

Growth opportunities

Job summary

Tower Loan is seeking a candidate for an on‑site role in Illinois, with a path to management. The position emphasizes customer service, sales, and operational knowledge, with training and advancement opportunities within a strong promote‑from‑within culture.

Responsibilities include building customer relationships, promoting loan and service options, and supporting the office team to meet goals. A valid driver’s license and relocation potential are required for advancement.

Qualifications

• High school diploma or GED required.
• Willingness to relocate upon promotion into management.
• Valid driver’s license and reliable vehicle required.
• Sales, collections, or customer service experience preferred.

Responsibilities

• Become proficient in customer service, sales, marketing, finance, and operations.
• Develop long‑term customer relationships by listening to customer needs and recommending the best service.
• Offer optional products to serve new and existing customers best.
• Contact customers regarding payment reminders and arrangements.
• Assist Manager in exceeding established office goals.
• Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
• Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
• Perform all other duties as assigned.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Job description

Tower Loan is seeking a candidate for an on‑site role in Illinois, with a path to management. The position emphasizes customer service, sales, and operational knowledge, with training and advancement opportunities within a strong promote‑from‑within culture.

Responsibilities include building customer relationships, promoting loan and service options, and supporting the office team to meet goals. A valid driver’s license and relocation potential are required for advancement.